Explore our documentation organized by feature and topic
New to SortSwift? Start here with setup guides and basics.
Manage your stock, imports, exports, and inventory operations.
Learn how to scan cards and upload images.
POS system, sales, payments, returns, and store credit.
Connect with Shopify, eBay, CardTrader, Misprint, and other platforms.
Customer orders, pricing logic, and order management.
Search or browse our FAQ to find answers to common questions
Our scanning technology supports 9+ TCGs with high accuracy rates. The system identifies cards automatically, with a review tool to verify and correct any misidentifications. Accuracy improves as you build out your collection.
SortSwift supports Magic: The Gathering, Pokémon, Yu-Gi-Oh!, Cardfight!! Vanguard, Weiß Schwarz, Shadowverse, One Piece, and more. Our database covers thousands of sets across multiple games with continuous updates.
Autopricing automatically updates your card prices daily based on market data from multiple sources. Choose from 1, 3, 5, 10, or unlimited games, and set custom price adjustments, minimum prices, and profit margins. Choose the plan that fits your business needs.
Yes! SortSwift supports syncing with Shopify, TCGPlayer, CardTrader, and Mana Pool simultaneously. Each sync can be configured independently with custom pricing rules and update frequencies. Visit our Syncing documentation for detailed setup instructions.
SortSwift accepts all major credit cards (Visa, Mastercard, American Express) and processes payments through Stripe. All billing is monthly and can be canceled anytime. For enterprise customers, we also offer custom billing arrangements.
Yes, you can upgrade or downgrade your subscription at any time. Changes take effect at the start of your next billing cycle. If you upgrade mid-cycle, you'll receive a prorated credit for the remainder of the month.
You can cancel your subscription at any time from your account settings. Your subscription will remain active until the end of your current billing period. Cancellation does not delete inventory data, synced items, or listed items. SortSwift preserves inventory data unless the account owner requests deletion, or the account has no active subscriptions and remains dormant long enough to reach the 3-year data expiration policy.
Absolutely. SortSwift implements enterprise-grade security including TLS 1.2+ encryption, AES-256 data encryption at rest, SOC 2 Type II certification, and GDPR/PCI DSS compliance. All data is backed up regularly and protected with multiple layers of security.
Your data is stored in secure, compliant data centers with redundancy and backup systems. We use industry-leading cloud infrastructure providers that meet strict security and compliance standards.
Yes, you can export your inventory data, sales records, and other information while it is retained. Inventory exports remain available without an active subscription during the retention period. SortSwift does not delete inventory data unless the account owner requests deletion, or the account has no active subscriptions and remains dormant until the 3-year expiration applies.
SortSwift does not delete inventory data without a request from the account owner. Inventory data cannot be purged manually from inside the app; deletion must be requested through SortSwift support. The only automatic inventory data expiration is 3 years, and it applies only when the account has no active subscriptions and is dormant.
We offer multiple ways to get support! Join our Discord community at discord.gg/sortswift for real-time help from both our team and the community. You can also email us at [email protected] for direct support. For security-related issues, contact [email protected]. We aim to respond to all inquiries within 48 business hours.
Yes! Join our Discord community at discord.gg/sortswift. It's the best place to get real-time help, connect with other SortSwift users, share tips and tricks, and stay updated on the latest features and announcements.
Our support team is available Monday through Friday, 9 AM to 5 PM EST. For urgent issues outside these hours, please email us and we'll respond as soon as possible. Our Discord community is active 24/7, so you can often get help there at any time. Enterprise customers have access to priority support.
Yes! We offer onboarding assistance for all new customers, and enterprise plans include dedicated training sessions. Additionally, our comprehensive documentation covers all features in detail, and we regularly publish tutorials and guides. Our Discord community is also a great resource for learning from experienced users.
Our support team is here to assist you with any questions or issues you may have
Response time: We aim to respond to all inquiries within 48 business hours. Enterprise customers receive priority support with faster response times.