SortSwift Docs
Card Scanning
273 articles
Rollover Scans
Scan Result Review
Scan Credits
Upload Issues
Improving Image Quality
Troubleshooting: Image Validation
File Upload Scanning Documentation
Scanner Balance
What are the keyboard shortcuts on the camera scanner (scanner.sortswift.com)?
Navigation
Card Management
Live Camera Sort & Filter
Live Camera Scan Result Review
Performance Issues
Scanning Credit Limits
Image Quality & Match Accuracy
New Product SKUs
Scan Credit Applicability
Simple Sifter
Simple Sifter Interface
Stop Criteria
Batch Management
Workstation Support
Web UI
Recognition Issues
Upload Problems
Alternative Scanning Methods
Scan Result Export
Scanning Supported Games
Why do the backs of my cards come out long or stretched with blank space below the card?
What settings should I use on the Simple Sifter with a Ricoh fi-8170?
Should I use a black or a white background when scanning cards?
The SortSwift scanner page says Connected but there is no way to scan. Where do I start a Simple Sifter scan?
Can my staff sign in to the Simple Sifter with their staff login?
Can I save my Simple Sifter stop criteria and settings for each kind of job and load them later?
Can I connect my Simple Sifter (Raspberry Pi) to my network with an Ethernet cable instead of Wi-Fi?
Can the Simple Sifter stop on a card I already own enough copies of, so I can pull it for bulk lots?
How do I make every card from my Simple Sifter file as one rarity, for example on Yu-Gi-Oh?
Can I force a variant such as Master Ball Pattern or Poke Ball Pattern on my Simple Sifter, like Force Variant on File Upload?
Can my Simple Sifter stop or warn me when Auto-Remark has no bins left, so cards do not scan with no remark?
How do I report a card the Simple Sifter cropped wrong?
How do I turn off the beep on my Simple Sifter?
What does "server_crop_declined: bad_image" mean on my Sifter, and what do I do with those cards?
Card Scanning Features
Why is the top or bottom of my Simple Sifter scan missing, with part of the card cut off?
My Simple Sifter says "A scanner is connected to the Sifter but the driver did not claim it". What does that mean, and does the Ricoh fi-8040 work?
Why do I have to type my Simple Sifter address into SortSwift every time?
My Simple Sifter shows "Error during device I/O" and stops right after I press Start without the scanner moving. How do I fix it?
Can I connect my scanner to the Simple Sifter with a LAN (Ethernet) cable instead of USB?
Why does Condition mode on my Simple Sifter say the edges were not measured?
Why does my Simple Sifter say "Auto reads the card back only on Accurate or Dual Side Matching" when I press Start, or send my cards as the wrong game on Auto?
Why does my Simple Sifter show the full scan of a card for a moment before the cut picture?
Why does my Simple Sifter stop at the end of every stack with my Epson scanner?
What are the scanning entry points in SortSwift?
How does the Scanning Diagnostics tool work?
Do I need to change the language setting for Japanese cards to be recognized?
What are the recommended scanner settings for SortSwift?
How do I update my Simple Sifter to the latest version?
Scan Result Management
Alternative Match Viewing
Scanning Typical Workflow
Scanner DPI Recommendation
When Scan Credits Are Consumed
Raspberry Pi Sifter Setup
Do Not Leave Scan Page Before Exporting
If I reject scans in staging, are they deleted? Can I undo it?
Do I need to approve scanner corrections, or do they save automatically when I change them?
Can I upload multiple bins of card scans at once using folders?
How do I increase my monthly scan quota?
How do I bulk-correct misidentified scans and apply to inventory?
How do I push a mobile scan batch to my live inventory?
Confidence Indicators
How do I make my Simple Sifter scan in free mode instead of high accuracy?
Can I start a Simple Sifter scan from my computer instead of the Raspberry Pi?
How do I change the game of a scanned card to Pokemon Chinese, Korean or Japanese without rejecting and rescanning it?
Scanning Cost & Plans
Monthly Reset: why does it look like I did not get this month's scan credits?
The scanner picked the wrong variant of my card. What should I do?
How do I fix 'camera permission denied' errors on the web scanner?
Why don't my edits in the web scanner save back to my Simple Sifter?
Why is a printing option greyed out or showing $N/A in the scanner, and I cannot select it?
Why are my card scans uploading slowly, and does a higher DPI help?
I bought a scan top up but my Remaining Scans is lower than the amount I bought. Where did the rest go?
My Simple Sifter stopped and says the Catch Bin is full. How do I get it scanning again?
Why did my Simple Sifter scans all come in as MP when the scanner page says Near Mint?
File Selection Upload
Non-English Card Scanning
Hardware Pricing for Scanners and Sorters
Does SortSwift support Korean cards?
Why does the scanner pick the wrong printing / variant of a card?
Is there an API for programmatic or third-party access to SortSwift?
Software Setup
File Upload Card Selection
Bulk Editing
File Upload Bulk Card Deletion
File Upload Push to Inventory
Push Scans to Staging Inventory
Removing Scanned Cards
File Upload Recognition Problems
Why is Turbo Mode on my Simple Sifter scanning one card at a time when I set a Scan Count?
Batch Quantity Update
Live Camera Scanner Interface
Live Camera Card Removal
Starting a Scan Session
Card Detection
Live Camera Scanning Workflow
Selecting Camera
Camera Settings Adjustment
Which scanner driver does the Simple Sifter use, and do I need PaperStream on it?
Scanner Crop Presets
Scan Source
Simple Sifter Settings
Automatic Card Identification
Why do my Neuroscape Kickstarter cards scan as Genesis Unlimited?
Do I remove the rollers when I install the TPU pick arm on the fi-8170?
How many cards can I load into the fi-8170 hopper at once?
Does the scanner detect reverse holo or holofoil finish automatically, or do I set it manually?
Can I hide the upload file list in the scanner but keep my scanned cards visible?
Can I connect my scanner to my laptop and scan into SortSwift without a Raspberry Pi?
Does SortSwift detect the language of a card when I scan or upload it?
How do I record what I paid for cards while I am scanning them?
What is the Scan (Alternative 2x Usage) page and should I use it?
What do the Cards and OK numbers at the top of the scanner mean?
Do I have to tell the Simple Sifter what printing a card is before I scan it?
Can I scan sports cards? Does SortSwift identify sports cards?
Chaos sort vs scanner review-queue sorting — what's the difference and how do I set it up?
What is Quick Review on the scanner and how do I use it?
Can I number a big upload into lots, such as 50 cards per lot, so the remarks roll over by themselves?
How do I scan the back of a card with my phone? The mobile scanner says card not recognized when I scan the back.
Does the scanner Comment box apply to cards that are already in my queue?
Why did Token Mode pick a different double-sided token, or change its answer when I scanned the other side up?
Why are my Magic Art Series cards not recognised when I scan them?
Where are my scanner lists in the mobile app, and how do I see all of them?
I upgraded to the Unlimited Scanning (1x Device) plan but I'm still hitting the 500 scan limit. Why?
What are the collapsible settings panel and Sort by popover in the scanner?
If my browser closes while scanning or reviewing a batch, do I lose my work and my scan credits?
Why are my Simple Sifter scans showing out of order, and how do I keep them in the order I scanned them?
Why does my Japanese Pokemon card look like it is missing from the catalog, or scan as the wrong card?
Why did my English card scan as Italian or another language?
Do I need the PriceCharting add-on to scan Chinese Pokemon?
Do I need to report every card that scans as an error? Are misidentified scans logged automatically?
What is the increment remark option and how do I auto-number my cards?
Why do only some buttons work in the scanner, and how do I fix Card not found rows?
Can I use an fi-7160, and will the pick arm fit it?
What print settings should I use for the 3D printed pick arm?
Do I need to connect or pair my phone to SortSwift to scan cards?
Where does the remark come from when I scan with a Simple Sifter?
Can I bulk update the language, condition, or price of cards on the scanning page?
How do I view past file upload scan results?
How do I scan double sided Magic cards? Do I need to scan both faces?
How does the File Upload scanner handle back-of-card images?
Mobile Scanner Collections
How do I open Inventory or Staging from the mobile scanner on my phone?
Can I force more than one set at a time when scanning?
How do I see the back of a card in the scanner review screen?
What settings should I use in PaperStream to scan cards for SortSwift?
What are the keyboard shortcuts on the scanner review screen (File Upload, Simple Sifter and Super Sorter)?
The scanner missed a card. How do I add it by hand?
How do I upload a batch of cards on the File Upload scanner?
File Upload Scanner Interface
File Upload Push to Buylist
Can SortSwift start a new bin or lot automatically as I scan, once the current one is full?
Do I have to keep my scan images on my computer after scanning?
Is card recognition better on the Simple Sifter than on the File Upload scanner, and what about foil detection?
Why did the scanner give me a completely different card instead of saying Card not found?
Why won't the scanner recognize DON!! cards from One Piece?
What happens if I accidentally scan the back of a card?
Scan Sort & Filter Options
Why is there no Poke Ball or Master Ball option in the printing list for my Pokemon card?
Is the webcam scanner being replaced? Why does it say legacy?
Why does the scanner not pick the Cosmos Holo version of my Pokemon card?
Why does my fi-8170 throw several cards at once at the start of a scan?
Why do the numbers on my scanned cards not match the order of the list?
Every card in my batch came back Card not found. What does that mean?
Why will my Japanese cards not scan, and what do I pick for a mixed English and Japanese batch?
Why did my scanned cards come out with my image file names as their remarks, and how do I relabel that batch?
The scanner says some cards share a remark before it adds them. What does that mean, and is anything at risk?
Why is my second scanner running in Free Mode when my plan includes unlimited scanning?
A whole batch of my cards came back "Card not found" at once. Is the scanner broken?
Why do my Yu-Gi-Oh Special Edition and Sneak Peek promos scan as a different printing?
Why do my Trick or Trade Pokemon cards scan as the regular version of the card?
Why did about half of my batch come back as Card not found?
Why does the SortSwift Settings profile disappear when I open Advanced Settings in PaperStream Capture?
I set each computer to its own Simple Sifter Station but I still see both scanners’ scans mixed together
Why is a card in my review queue marked Foil not read?
Why do my Digimon cards scan as the original card instead of the reprint?
Why does my scanner list show different cards on my phone and my computer?
Why does each of my scanned cards show the back of a different card?
Why does my Simple Sifter account show more than one device, or say a device has no slot?
Why won't my Ascended Heroes reverse holo push as Reverse Holofoil?
What does the Crop Preview show on the Simple Sifter, and why are the Manual Crop boxes greyed out?
the Simple Sifter? How does it work
Simple Sifter Compatible Scanners
Simple Sifter Setup Guide
I set Force Printing to Foil on my Simple Sifter but every card still comes in as Normal
Why do my Simple Sifter scans have a white background and the card looks crooked or cut off at the edges?
Why did every common card in my file upload batch come back as Holofoil or Reverse Holofoil instead of Normal?
Can I search by UPC or barcode when adding stock?
Does scanning front and back of a card count as 1 scan or 2 scans?
What does Skip CDN Upload do in scanning settings?
Why does Force Variant not change anything on my new Pokemon set cards?
Does SortSwift scanning recognize or detect card condition automatically?
What counts as a scan? Do CSV imports or manual adds use my scan limit?
Why did my scans suddenly get less accurate?
Why do my Portuguese Magic cards keep filing as English?
Why is every one of my old Magic cards flagged for review even though the scanner got them right?
Why did some of my File Upload scans fail, and what does the error on the row mean?
Why are the backs of my cards showing up as their own rows in the scanner?
Why do my One Piece cards keep scanning as the Pre-Release or Release Event version?
Live Camera Scanning Documentation
Why can't I find a set in the Force Set list, or why did picking it do nothing?
Scanning Options Overview
Why did my scan identify the card backs when I had Front First selected?
Why did some of my scanned cards not make it into Staging?
Why do my scans come back as Card not found when the images look perfect?
How do I split cards off from my mobile scanner queue?
Why are some cards missing from my scanner CSV export?
Can I add scanned cards to an existing buylist order instead of creating a new one?
The file picker used to open when I pressed Enter to approve a card. Is that fixed?
Does the mobile scanner support 4K? Can I choose which camera to use?
My mobile scanner library was only showing some of my cards. Is this fixed?
Can I set a card price and eBay title while scanning?
Device Registration & Status
Upload Methods
File Upload Queue Management
Socket.IO Cloud Relay
Direct to Web vs Live Camera Scanning
File Upload Scan Export Formats
Results Display
Scan Match Review
Camera Testing
Scanned Card Detail Editing
Top-Up Purchasing
Hardware Checklist
Scanning Documentation Overview
Recognition Quality
Additional Support
CSV Super Sorter
Sort File Builder
Super Sorter Overview
Upload Tips
SANE Backend
Multi-Scanner Support
Scanning Workflow
Camera Positioning
File Upload Image Quality Tips
Browser Compatibility
Failed Recognition Handling
Recognition Results
Troubleshooting: Export Issues
Scan Processing Issues
Scanner Usage Guide
the Simple Sifter
Uploading Images for Scanning
Camera Access Issues
Live Camera Card Info Editing
Live Camera Scanned Card View
Live Camera Per-Item Editing
Live Camera Push to Staging
Supported File Formats
Drag & Drop Upload Scanning
File Upload Bulk Card Editing
Recognition Result Review
Granting Camera Permissions
File Upload Scanner Access
Editing Scanned Card Info
Viewing Scanned Cards
Photography Tips
Scanning Lighting & Image Quality
Preparing Images
Per-Item Editing Before Export
File Upload Clear All Cards
File Upload Bulk Condition Update