SortSwift Docs
Point of Sale
144 articles
Does POS automatically create Shopify orders?
POS Buy Mode
How do I handle custom or non-catalog items in SortSwift?
Buylist Rules Required for POS Buy Mode
How do I sell custom or bulk items in the POS and track them by game?
Store Credit Without Shopify
POS Game Category Loading
Stripe POS Integration
Till Requirement
Setup Steps
POS Shortcuts
Reader Setup
Common Variance Causes
Your First Sale
Does SortSwift POS accept Square / Square Terminal payments?
Stripe POS Payment Setup
How does the picklist work?
Do POS sales on zero-stock items create deduction logs?
POS Store Credit Key Features
POS Staff Tracking & Accountability
Automatic Synchronization
CSV Import/Export
POS Store Credit Refund Process
POS Card Refunds (Reverse Charge)
End-of-Day Reports
Full Returns
Return Flow
POS Shopify Store Credit Sync
POS Reporting
Does the POS buy or trade-in cart have a Send to Inventory option?
Why didn't a POS sale deduct from my stock?
Why is my Stripe Terminal location ID different in SortSwift than in my Stripe dashboard?
Why is the price in my POS cart different from the market price shown in the pricing panel?
Does my tax ID print on receipts, and is it required?
How do I connect or disconnect Stripe for my POS?
Is there a staff-only internal buylist tool separate from the customer buylist?
How can I add or remove cash from an open till during the day?
Can I split a single sale across two different credit cards?
How do I control which sections my POS staff can see, and why is a section like the Dashboard or Settings missing for a staff login?
Can I print POS picklists on a regular printer instead of a thermal receipt printer?
How do I avoid charging sales tax when a customer's trade-in covers their purchase?
How do I stop my POS sales from being sent to Shopify as orders?
How do I get cards I buy or trade in at the POS into my inventory?
How do I wire my cash drawer, receipt printer, and QZ Tray together?
How do I change the condition or version of a card in a POS order or trade-in?
Why don't some sealed products (like MTG packs) ring up on the POS scanner?
Why isn't my receipt printer showing up in the POS printer dropdown?
Why do I see two Sort Swift accounts in my Stripe dashboard?
Can I use a Verizon or cellular hotspot for my Stripe Terminal card reader?
Why are my POS trade-in cards showing up in Buylist Orders instead of my inventory, and why are they not syncing?
Stripe Terminal Hardware
How do I export my customer list with store credit balances?
How do I add store credit from a POS buy/trade-in?
Buy Mode Documentation
Can I print coupons on POS receipts? How do I set them up?
Receipt Printer and Cash Drawer Setup
Kiosk Tax Configuration
What are POS bin preferences and how do I use them?
Can I email a receipt to the customer at checkout?
How do I export a CSV from the POS Customers page?
Do the POS Fill buttons include credit card surcharge?
Why don't I see the Draft Order toggle in POS?
Do POS search results include my custom shortcut items?
POS Cash Payment Processing
Dual System Architecture
POS Card Payment Processing
POS Order Creation & Inventory
POS Product Search & Selection
Till Close Process
POS Expected vs Actual Cash
POS Shopify Order Integration
Inventory and Integrations
POS Till Close (End of Day)
POS End of Day Reports
Multi
POS Till Open (Start of Day)
Point of Sale Overview
POS System Features
POS System Documentation
POS Transaction Processing
Customer Association
POS Store Credit Overview
POS Checkout Process
POS Adding Items to Cart
BuylistOrder Creation
Automatic Inventory Addition
Staff Permissions
POS Buy Mode Product Search
Toggling Buy Mode
Complete Workflow Example
POS Sell Mode Cart
Cart Management
POS E-Transfer Payments
Applying Discounts
POS Sales Screen Access
Starting a POS Return
Accessing Orders
POS Sales Documentation
Applying Store Credit
POS Store Credit Requirements
Payment Method Overview
POS Payment Audit Trail
Return History
Card Refunds
Partial Returns
POS Return Inventory Restoration
POS Troubleshooting
POS Returns & Exchanges Documentation
Overpayment and Change
Overpayment in Splits
Order of Application
POS Split Payments Explained
Cash Refunds
Hardware Integration
Till Reconciliation
Per-Transaction Records
POS Payment Tips
Split Payments
POS Card & Other Payment Methods
POS Split Payment Overpayment
Cash Overpayment
Payment Processing Documentation
POS Tracking & Reporting
POS Till Management Overview
POS Store Credit Best Practices
Push Balances to Shopify
Batch Shopify Balance Fetch
Customer Sync
Store Credit Documentation
POS Store Credit Deduction at Checkout
Store Credit History
Common Store Credit Scenarios
POS Store Credit Balance & Sync
Named Terminals
Typical Use Cases
Refunds and Returns
Customer Creation
Manual Credit Addition
Tax Refund Calculations
Return Reason Tracking
POS Return History & Records
POS Split Refund Process
POS Till Open & Close
Staff Tracking