SortSwift Docs
Point of Sale
136 articles
Automatic Synchronization
Setup Steps
Reader Setup
Common Variance Causes
Your First Sale
Does POS automatically create Shopify orders?
How does the picklist work?
Do POS sales on zero-stock items create deduction logs?
POS Store Credit Key Features
Stripe POS Integration
CSV Import/Export
POS Store Credit Refund Process
POS Card Refunds (Reverse Charge)
Full Returns
POS Reporting
End-of-Day Reports
POS Staff Tracking & Accountability
Receipt Printer and Cash Drawer Setup
Why didn't a POS sale deduct from my stock?
Why is my Stripe Terminal location ID different in SortSwift than in my Stripe dashboard?
Why is the price in my POS cart different from the market price shown in the pricing panel?
Does my tax ID print on receipts, and is it required?
How do I connect or disconnect Stripe for my POS?
How do I export my customer list with store credit balances?
How do I add store credit from a POS buy/trade-in?
Can I print coupons on POS receipts? How do I set them up?
Return Flow
Kiosk Tax Configuration
Stripe POS Payment Setup
Non-Catalog Custom Items via Shopify POS
Buylist Rules Required for POS Buy Mode
How do I sell custom or bulk items in the POS and track them by game?
Store Credit Without Shopify
POS Game Category Loading
POS Buy Mode
Till Requirement
Buy Mode Documentation
Stripe Terminal Hardware
Is there a staff-only internal buylist tool separate from the customer buylist?
How can I add or remove cash from an open till during the day?
Can I split a single sale across two different credit cards?
How do I control which sections my POS staff can see, and why is a section like the Dashboard or Settings missing for a staff login?
Can I print POS picklists on a regular printer instead of a thermal receipt printer?
How do I avoid charging sales tax when a customer's trade-in covers their purchase?
POS Shortcuts
How do I stop my POS sales from being sent to Shopify as orders?
Why don't some sealed products (like MTG packs) ring up on the POS scanner?
Why isn't my receipt printer showing up in the POS printer dropdown?
What are POS bin preferences and how do I use them?
Can I email a receipt to the customer at checkout?
How do I export a CSV from the POS Customers page?
Do the POS Fill buttons include credit card surcharge?
Why don't I see the Draft Order toggle in POS?
Do POS search results include my custom shortcut items?
Dual System Architecture
Store Credit History
Complete Workflow Example
Point of Sale Overview
POS System Features
POS System Documentation
POS Sell Mode Cart
Customer Association
POS Store Credit Overview
POS Store Credit Best Practices
Push Balances to Shopify
Batch Shopify Balance Fetch
Customer Sync
Store Credit Documentation
POS Store Credit Deduction at Checkout
POS Store Credit Balance & Sync
POS Cash Payment Processing
POS Adding Items to Cart
BuylistOrder Creation
Starting a POS Return
Accessing Orders
Applying Store Credit
POS Store Credit Requirements
Payment Method Overview
POS E-Transfer Payments
Toggling Buy Mode
POS Card Payment Processing
Automatic Inventory Addition
Staff Permissions
Till Close Process
POS Expected vs Actual Cash
POS Buy Mode Product Search
Inventory and Integrations
Card Refunds
Per-Transaction Records
POS Payment Tips
Split Payments
POS Card & Other Payment Methods
POS Split Payment Overpayment
Cash Overpayment
Payment Processing Documentation
POS Tracking & Reporting
Typical Use Cases
Hardware Integration
Overpayment and Change
POS Troubleshooting
Till Reconciliation
Staff Tracking
POS Till Open & Close
POS Till Management Overview
Named Terminals
POS Order Creation & Inventory
POS Transaction Processing
POS Till Open (Start of Day)
Multi
POS End of Day Reports
POS Till Close (End of Day)
POS Shopify Order Integration
POS Sales Screen Access
POS Product Search & Selection
Cart Management
POS Checkout Process
Refunds and Returns
Customer Creation
Manual Credit Addition
Tax Refund Calculations
Return Reason Tracking
POS Return History & Records
POS Split Refund Process
Applying Discounts
Common Store Credit Scenarios
Cash Refunds
Return History
Partial Returns
POS Return Inventory Restoration
POS Returns & Exchanges Documentation
POS Shopify Store Credit Sync
Overpayment in Splits
Order of Application
POS Split Payments Explained
POS Payment Audit Trail
POS Sales Documentation