219 articles
How is a buylist price calculated for a card?
Buylist Hotlist & Darklist Guide
Customer Portal Customization
How do I limit the total number of cards a customer can put in one buylist order?
Why do buylist items show $0.00 or say "not set up on my buylist" even though the card has market prices?
How do I find my buylist portal URL?
How do I attach a customer to a buylist I create from the scanner (Swift Add)?
Downstream Integration Syncs
Can I upload a buylist CSV with card names instead of product IDs?
Why is my buylist quoting way more than my sell price on one specific card?
Why does the buylist orders page show 0 stock for items I just sent to inventory?
Using Buylist for In-Store Card Buying
Error Handling
How do buylist orders connect to POS and Shopify?
Can I upload a CSV to the buylist using card names instead of product IDs?
Can I fully customize the buylist storefront?
Why is the Send all to inventory button greyed out, and how do I retry sending a buylist item?
How does buylist send-to-inventory work?
Why does my buylist show Not Currently Buying on some or all cards?
How do customers submit a buylist through Swift?
Buylist order statuses — what each one means
Value Normalization
System Messages
Why is my buylist offering more than my sell price for a card?
Why isn't store credit showing up on my customer's account after I marked their buylist order complete?
When does my buylist budget usage go up?
Buylist Price Data Sources
SKU Matching Logic
Buylist CSV Product Matching
How do customers check buylist order status in Swift?
Why won't some cards from my buylist order send to inventory?
How do I stop buying a specific rarity in certain sets on my buylist?
How do I buy a card that is below my buylist buy threshold?
Why do the cards on my buylist order show Staged instead of Sent?
SKU vs Product ID Matching
Buylist Order Email Notifications
How do buylist submission and status checking work in Swift Retailer Mode?
How do I show or hide Buylist on my storefront?
Why is my buylist delivery order missing the customer's full address?
Buylist Send to Inventory Overview
Why is my buylist not offering prices for newly released cards?
Why do my high value cards show Not Currently Buying when cheaper cards get offers?
Can I send a buylist directly to my store / inventory, or only CSV?
Can I use PriceCharting prices on my buylist?
CSV Format Requirements
Where do I see the total number of cards in a buylist order?
Order Approval & Denial
Email Notification Templates
Stock Limitations
How do I set a different buylist price for foil and non-foil cards of the same rarity?
Can customers add games to my buylist that I haven't enabled?
What cost is recorded when a trade-in goes into my inventory, and how is it different from the price?
Buylist Automation Overview
Full Order Processing Steps
Custom Buylist Domain
How does the hotlist feature work in Swift?
How do I exclude specific rarities (Common, Uncommon, Rare) from my buylist?
What is the difference between a remark and a comment when I send buylist cards into inventory?
How does the buylist price check work in Swift Retailer Mode?
How do I change the order cards appear in inside a buylist order?
Why is my buylist paying more than my sell price on some cards?
Why doesn't my approved buylist order show in the Buylist Report?
V2 Autoprice Integration
When cards are added to my inventory, when do they top up an existing line and when do they create a new one?
How do I find which buylist order a specific card is in?
Why are some of my Pokemon cards not matching when I import a CSV to my buylist?
How does the cash vs credit comparison feature work in Swift?
Can I change the colors and theme of my buylist page, and will the text stay readable?
My buylist Min Price is set but it is still buying cheap cards for pennies. Why?
When the same card is submitted twice on a buylist, do the copies combine into one line?
What is the buylist URL for my store?
Buylist Order Custom Statuses
Why do my buylist cards show "no cash" and "no credit" instead of prices?
How do I host my buylist on a custom domain?
How do I send buylist items to Staging so they get repriced before they go live?
I changed my buylist pricing. Will orders that are already submitted update?
How do the hotlist and darklist work in Swift Retailer Mode?
How do set-specific overrides work on the buylist?
Why is the cart icon on my buylist order red even though the order is complete?
Why do some of my sealed products show Not Currently Buying when the rest of my buylist works?
Buylist Price Modifiers
Buylist Hotlist & Darklist Setup
Queue Board Access
Why is my buylist not buying a printing I only have one of, or saying stock limit reached?
What happens to a buylist order when one of my budgets runs out?
Buylist URL Source Tracking
Why did our store stop getting buylist new order notification emails?
Why aren't my buylist condition modifiers (NM, LP, MP) being applied?
What do the Covered, Partial, and Missing tags mean on my buylist order?
How do I spread the cost of a collection I bought for one price across the cards?
How does buylist pricing work for video games?
How do I round my buylist offers to clean numbers?
Why does approving a buylist ask me to add store credit, and how do I turn that off?
Custom Items & Bulk Cards
Why are my buylist buy prices too high for played or damaged cards?
How do I sort the cards in a buylist order?
What is the difference between TCG Low and the SKU Lowest Price on my buylist, and how do I buy off the lower one?
What are buylist budgets and how do they work?
Any tips for setting buylist budget amounts?
Preview Process
Queue Board Display Fields
How does the Buylist Diagnostics tool work?
How do customers check buylist prices in Swift?
What is Quick Review Mode on a buylist order?
If I delete a buylist order, can I get it back?
How do I reset my buylist budget for a new period?
Why can't I send buylist cards to inventory from kiosk orders?
How does the darklist feature work in Swift?
How do I track where buylist submissions come from?
Why does a card say 'we are not buying' when my price ranges look like they cover every price?
Can I edit the customer name, phone, or backdate a buylist order after it's submitted?
Can I create a buylist from a file or import a Collectr export?
Why does my buylist offer drop to $0 when I change a card's condition?
How do I keep my scanned buylist cards in the order I scanned them?
Can I set my own buy price for a specific card instead of using my percentages?
How does the trade-in calculator work in Swift Retailer Mode?
If I switch a buylist order from cash to store credit, does the total change?
Buylist Currency Settings
Can I customize the payment method helper text on my buylist checkout?
Can I import a large TCGplayer CSV list into a store's buylist?
How do I create a buylist from a CSV or Collectr export?
Why does my storefront buylist say there is no active buy offer for a card?
How does the trade-in calculator feature work in Swift?
How does buylist payment work (cash vs credit vs split)?
What does "Cash/Check" mean on buylist payment options?
How do I search by card number when adding cards to a buylist order?
How do hotlist and darklist work?
Why doesn't my availability delay apply to brand new promo cards?
How do I make my buylist store credit offer a set percentage more than the cash offer?
How do I change the offer on one card in a buylist order?
Why is my buylist paying less for Near Mint than for Lightly Played on the same card?
If I change my buylist store URL, will I lose my order history?
I added a new Bulk Price Rule but my cards are still getting the old price. Why?
Why does the cost on a card that came in from a buylist order have three decimal places?
How do I set up buylist budgets?
Why don't all my cards match when I import a CSV or Collectr export into a buylist?
How do I make a phone number required on my buylist checkout?
Why did a customer's store credit buylist order come through as cash?
What price do buylist cards get when I send them to inventory, and can I turn that off?
Can I set a daily spending budget on my buylist?
Can I limit how much a staff member is allowed to pay out on a buylist order?
Why is my buylist offering more for a brand new card than it is selling for?
What does Base Quantity do on a buylist custom item?
Why is the Submit Order button greyed out on my buylist checkout, and why do customers say it is missing?
Can I set a different buylist price for Alternate Art or Overnumbered versions of a card?
Why does a buylist item fail with "No SKU found" when I send it to inventory?
What are buylist budgets useful for?
What columns are in the buylist order export?
Does the per card payout limit apply to each card or to the whole line?
Why is my buylist offering more than a fast moving card is currently worth?
What do Lowest, Highest and Average do in my buylist price sources?
How do I add store credit to a buylist customer who isn't in my customer list yet?
Should I add buylist store credit from the order or from the Store Credit page?
Can I start a buylist for a customer and add their cards later?
Does the buylist order export include the date the order was submitted?
Why is every card in one of my buylist price bands paying out the same amount?
Does my Buylist percentage apply to cards I scan into a buylist order?
Why does one card in my buylist show three different prices?
How do I pay store credit but no cash on a brand new set?
How can I see which employee paid out the store credit on a buylist order?
Why does my buylist order show me paying a higher percentage than my cash rate?
Why is my buylist paying less than the percentage I set on Japanese or other non-English cards?
Who deleted this buylist order, and can I make staff give a reason?
How do I stop buying Pokemon Items, Stadiums or Supporters on my buylist?
Why is my buylist credit offer higher than the market price shown on the card?
How do I pay a buylist order as a set total with a cash and store credit split?
Where can I see what changed on a buylist order and when?
Can a customer change the buy prices on my public buylist?
How do I tell whether a buylist customer wanted cash or store credit for their cards?
My customer gets "One or more items were submitted at a price this store does not offer" and their buylist order will not go through. What does that mean?
How do I flag cards on a buylist order so staff check them before accepting?
Does the buylist support Dragon Ball Super: Masters?
Can I scan cards directly into an existing buylist order?
Single Item Send to Inventory
Order Confirmation & Tracking
Item-Level Verification
Buylist Product Search & Filters
Customer Portal Access
Order List
Buylist CSV Upload Overview
Adding Items to Buylist Cart
API Endpoints
Buylist Send to Inventory Best Practices
Customer Messaging
Buylist System Overview
In-App Chat
Queue Board Use Cases
the Queue Board
Buylist System Key Features
Buylist Store Display Info
Status Overview
Order Types
Customer Information
Buylist CSV Import Availability
Typical Status Flow
Condition, Language & Printing Modifiers
Order Item Management
Customer
Status Workflow
Buylist CSV Error Handling
Buylist System Documentation
Key Concepts
Common CSV Sources
Customer Best Practices
Cash vs Credit Pricing
Status History
Auto-Refresh
Weighted Price Adjustments
Buylist CSV Cart Import
Penalty System
Currency & Exchange Rates
Typical Customer Flow
Customer Change Notifications
POS Buy Mode Integration
Order Type
Order Modification Notifications
Import Workflow
Typical Workflow Summary
Buylist Payment & Shipping Settings