SortSwift Docs
Inventory Management
983 articles
Loss Prevention Analysis
Validation
What filters and search does the Staging page have, and what does each staged row show (SKU ID, remarks, delete, re-staging)?
Available Filters
Review Statuses
Staging Push Process
Push Summary Dialog
Push Progress
Staging Approve & Reject
Resetting Incorrectly Pushed Items
Log Entry Details
Log Filtering
Log Search
Price Rules & Limits
Accountability and Compliance
Review Before Confirming
Value Impact
TCGPlayer Import
Import Modes
Item Matching
Preview Import
File Format Overview
Required Columns
Optional Columns
File Requirements
Preorder Expiration
Available Columns
Manage Inventory Editable Fields
Comments & Remarks Filter
Troubleshooting: Sync Status Filter
Saved Filters
Swift Add vs Add Stock
Manage Inventory Quantity Display
Add Stock Documentation
Core Document Fields
Platform IDs per Stock Item
Channel-Specific Settings
Deduction Log Sync
Data Mapping
AutoSync Configuration
CardTrader Push Prerequisites
Wipe Options
Platform Sync
Supported Platforms
Platform Sync Getting Started
Sync Dashboard
Shopify Location Mapping
Where is the Block Sealed or Block Singles setting, and how do I send only singles (or only sealed) to eBay, TCGplayer or Shopify?
Shopify Apps
Proactive Error Prevention
Bulk Platform Updates
Bulk Lot Builder
Preview & Generate
Preview Features
Bulk Lot Queue Management
Inventory Tracking
Repricing Strategies
Inventory Bulk Repricing Process
Preview and Analysis
Bulk Updatable Fields
Bulk Update Process
Update Methods
Bulk Quantity Updates
Which plan do I need for the Catalog Builder and how do I open it?
CSV Bulk Updates
Common Bulk Operations
Bulk Operation Item Selection
Preview Changes
Confirmation and Execution
Troubleshooting: Batch Processing
Delete Process
Status Filter
Date Range Filter
Table Sorting
CSV History
Inventory Sort and Filter Options
Cost Tracking
Stock Addition History Logging
Item Editor Fields
Print Layouts
Label Printing
Advanced Filters
View Stock Overview
Post-Deduction Platform Sync
View Stock Quantity Display
Inventory Feature Overview
Inventory Management Features
Available Bulk Actions
Profit and Loss Tracking
Custom Non-Catalog Items
Why does the price hover only show some platforms (or just Shopify)?
What is the difference between the Picklist deduction CSV and the Inventory Import Deductions tab?
Can I add a Funko Pop that isn't in the catalog?
Does each store in a multi-store setup have its own inventory?
Can I sort or filter inventory by card color?
What is Addition History and what can I do there?
What do the colored dots / indicators on inventory cards mean?
How do I add a remark when using Add Stock?
What is the Catalog Builder and what is it for?
Why does the same card appear twice when I search the catalog?
Why doesn't my bin location print on my barcode labels, and why don't my Remark and Location match?
Why does the Cardmarket link on my card not open, or open the wrong card?
If I scan a card into a bin it is already in, does that add to my quantity?
Why does one card show more than one entry in its Import Logs?
My push from Staging to Inventory showed an error. Did it duplicate or lose any cards?
What does "unconfirmed" mean on my Scheduled Release page?
My foil cards came in as non-foil when I imported a CSV from my card scanner or sorter. Why?
Why do my labels come out small on a full page, or not formatted right, when I print them?
Promote Remarks says it found thousands of unique remarks. Will it create thousands of folders?
I got an error after pushing my scan to Staging, tried again, and now the same card is in Staging more than once. What happened?
Why did All Cheapest put an art card or the wrong card on my decklist order?
A real catalog card has no art at all. Why is the picture blank?
My Shopify stock count went down but there is no Shopify order for it. What happened?
Why do my cards stay in staging marked "Already Pushed", and how do I clear them?
What does "sold first" mean on my Scheduled Release page?
My custom label is cut off in the Label Maker or when I print it. How do I fix it?
What does Merge duplicate items mean when pushing from staging to inventory?
How does the Bulk Update Audit tool work?
How does the Inventory Discrepancy Investigator work?
How do customers browse by game and price range in Swift?
How do customers search for cards by condition or printing in Swift?
How does inventory search work for customers in Swift Retailer Mode?
How do customers search for pre-order items in Swift?
How do customers search for sealed products in Swift?
Can another store change the barcode on a product I scan, and stop my own codes working?
I used the Import Deductions tab to update costs and it removed my stock. How do I fix it?
Why can't I click the Auto-reprice imports toggle on my Staging page?
I added a product that wasn't in the catalog, uploaded photos, and it still has no picture. Why?
My pick sheet sent me to a bin and the card was not there. Why did it pick that bin?
Why are my orders stuck in Pick & Pack after I already shipped them?
I typed a card number in Add Stock and got hundreds of cards instead of the one I wanted. How do I search by number and land on the right card?
I made a batch in Pick & Pack and now I cannot find it. Where did it go?
I scanned 50 cards but only some of them are in staging. Where did the rest go?
Why does my Picklist show rows that are not orders, like manual quantity changes?
Why are there two entries for the same card, and one has a misspelled name and the wrong price?
A game is missing from my Game filter dropdown. Why can I not select it?
How do customers browse a store by set name in Swift?
What is the Zero Quantity alert on my Sync Status Overview, and do I need to do anything about it?
Why does my Add Stock search not find a card, or not show the version I am holding?
Why is a Japanese Union Arena set missing from the catalog?
My inventory shows far fewer cards than my account total, and Clear does not fix it. Where did they go?
My Shopify order does not show the card's bin or binder. Where do I find the location?
Why does my Overwrite Import fail with "Invalid Stock Item ID format" on every row?
Why are my Teenage Mutant Ninja Turtles or Marvel cards showing under Magic instead of their own game?
Why is a card still not listing after I cleared its listing caps?
Why is Mobile Pick showing my cards in a random order?
Why is the Remarks column blank on my printed pick list?
Why did my simplified order numbers change while I was picking?
Auto-Mapping Rules
File Format
Sharing the Buylist
Filtered Inventory Exports
CSV Import Logs
Adjustment Logs
Undoing CSV Imports
Undoing Deductions
Log Type Tabs
Next Steps
Undoing Individual Imports
Helpful Filters
Adjustment History Documentation
Where is the Remark field in Add Stock? How do I set bin locations when adding cards?
Field Validation
CSV Import via Product ID
Optional Fields
CSV Import Getting Started
CSV Logs
Inventory Import Documentation
Summary Metrics
Quick Actions
Location Reports
Location Report Export
Keeping Locations Accurate
Troubleshooting: Understanding Error Count
How does inventory search work in Swift Retailer Mode?
How do sealed product search and pre-order checking work in Swift Retailer Mode?
How do customers browse by set or category in Swift Retailer Mode?
What are the deduction causes and what does each mean?
What is a marker deduction log?
What does 'oversale' mean on a deduction log?
Can SortSwift push tracking numbers to TCGPlayer?
Why does consolidatedorders use created_at instead of createdAt?
Why did the same Shopify order deduct my inventory twice?
My reconciliation report shows missing deduction logs. What do I do?
Addition Record Fields
CSV History Interface
Addition History Filters
Addition History Filename Search
Price Limits & Rules
Inventory Competitive Pricing
Post-Repricing Platform Sync
Bulk Operation Error Handling
Undo Bulk Operations
Safety Features
Impact of Deletion
Summary Export
Failed Import Errors Array
Bulk Deductions
Export to CSV
Export Options
Print Inventory Lists
Accessing View Stock
View Stock Interface
Advanced Filtering
View Stock Bulk Operations
Stock Adjustments
Export & Print
Sync Status Monitoring
Inventory Deduction Overview
Manual Deduction
Adding Item Notes
Inventory Cards
Card Preview Dialog
Full Inventory Wipe/Reset
Remarks and Locations
Staging and Push to Live Inventory
SortSwift Cannot Go Negative Inventory
CSV Import Identifier Requirements
Label Template Selection Location
Inventory Wipe Process
Bulk Update Condition Filter
Editing Inventory Without POS
Transfer Item Selection
Adjustment Validation & Safety Checks
Making an Adjustment
Quick Adjust from View Stock
Troubleshooting: Adjustment Types
Documentation Requirements
TCGPlayer Order Import Requirements
Import Process Overview
TCGPlayer Order Import Preparation
Order File Upload
Import Settings
Confirming Import
Transfer
Staging vs Live Inventory Editing
Remark Naming Best Practices
Bulk Transfers
Adding Stock to Single Item
Bulk Add Stock
Notes and Tracking
Location-Specific Additions
Item Editor Access
Price Editing
Quantity Changes
What happens when I change a card's condition (and how do I fix cards pushed with the wrong condition)?
Location Changes
How do I schedule my cards to go live gradually instead of all at once?
Where are the bulk edit and bulk delete options on the inventory page?
How do I restore a deleted inventory item?
Where do my custom Catalog Builder items show up in my inventory?
How do I create a custom category in the Catalog Builder?
How do I create a custom product (and its groups, fields, images, and variants) in the Catalog Builder?
How do I edit or delete custom items, groups, or categories in the Catalog Builder?
How do custom Catalog Builder items show up in Add Stock and inventory?
How do I find inventory items that have no remark, and add a remark to a whole batch at once?
Can I auto-number remarks sequentially per card (like Bin-A-1, Bin-A-2) instead of typing each one?
How do I change the printing on a card that came in as the wrong one?
What do 1st Edition, Limited and Unlimited mean on Yu-Gi-Oh cards?
How do I check the TCGplayer price for a card while I am adding stock?
Do deleted items still have their log history?
Can I turn off the card images on the Staging page, or view my staging stock as a list?
How do I exclude a remark from my inventory search instead of matching it?
Why is my inventory CSV export erroring out or taking a long time?
Why is the SKU Id column blank when I export from the Super Sorter CSV tool?
Why can't I select Japanese as the language when adding my Dragon Ball Super Fusion World cards?
Why does setting the In-Store cap not stop an item from syncing to ManaPool / Shopify / eBay?
Why are some of my cards showing a Deleted chip in View Stock?
Why are card numbers in my catalog missing leading zeros?
Why can't I find a non-English card when I filter Add Inventory by that language?
Why did exporting and re-importing my inventory create duplicate lines or double my quantities?
Why has my card not listed on eBay yet when other cards from the same batch have?
Can I put card language on my printed labels?
Label Printing Subscription Requirements
Creating Duplicate Stock Entries with Remarks
Accessories and Supplies in Catalog
CSV Import Error Row Debugging
How do I add a card to my inventory? What are all the ways to add cards?
Per-Item History Replaces Inventory History Page
How do I import my TCGPlayer collection CSV into SortSwift?
How do I keep specific inventory items in-store only without selling them on Shopify, ManaPool, eBay, or other online platforms?
How do I set a default label template?
Can I pull out specific cards from Staging Inventory into a separate storage location?
Where is the Color filter on the View Stock page for MTG cards?
CSV Upload for Adjustments
How do I find out which CSV file a card was imported from?
How do I customize my inventory export columns?
How do I export from the inventory staging page?
What happens when I set a card's quantity to 0?
How do I remove cards from the picklist after I refunded an order on Shopify or ManaPool?
Does replaying an order double-deduct items that were already deducted?
What do the colored dots in the push menu on the inventory card mean?
Where do I scan UPC barcodes to add products to my inventory?
Can I drag the Select or Actions column in the picklist?
How do I pull Picklist orders that came in overnight (across midnight)?
How do I push CSV editor cards to staging inventory?
Import Mode Selection
Adjustment Log Key Fields
Recommended Review Workflow
Troubleshooting Unexpected Deductions
Date Filters
Entity Filters
Advanced Filtering Tips
History & Audit Access
Quick Review Workflow
Import Log Data Fields
Import Record Review
Permissions Required
Undoing Log Records
Undo Process
5. Preview Import
Troubleshooting: 6. Execute Import
Location Summary
How do I move inventory between locations within my own account?
Cleanup Unknown Locations
Location Grid Overview
Pick List Generation
Manage Inventory Item Selection
Export Process
Manage Inventory Search Bar
Inventory Game Filter
Inventory Scheduled Exports
Troubleshooting: Status Indicators
Troubleshooting: Expanding Log Entries
Accessing CSV Export
Step-by-Step Export
Inventory Table Column Options
Email Export Overview
Scheduled Export Setup
Email Contents
Export Schedule Management
Inventory Export Formats
Custom Export
Set/Group Filter
Export Templates
Large Inventory Exports
Preparing the Export
Included Fields
Uploading Inventory to Shopify
Export Overview
Date & Time Filter Usage
Cause Filter
Adjustment History
Adjustment History Interface
Undoable Operations
Inline Editing
Block Singles/Sealed/Price Pushing
Connect & Configure
Listing Monitoring
Shopify Push Prerequisites
Troubleshooting: Resolving an Error
Staging Pricing Overview
Staging Bulk Repricing Process
Price Preview
Selecting Items for Review
Bulk Approve
Bulk Reject
Quick Edit During Review
Where is the Remark field and how do I set remarks?
Batch Editing
Item Splitting
Staging Review Tips
Pushing Single Staging Items
Bulk Push Operations
Pushing to Main Inventory
Viewing Adjustment Logs
Adjustment Reports
Log Export
Bulk Adjustment Process
Adjustment Methods
Inventory Pagination
Price Range Filter
Condition Filter
Language Filter
Add Stock Interface Overview
Accessing Add Stock
Price & Cost Configuration
Auto-Push Configuration
Inventory Table Display
Expanding Stock Items
Manage Inventory Price Display
Card Preview
Troubleshooting: CSV Log Table
Inventory Sorting
Helpful Shortcuts
Picklist Export Formats
PDF Export
Picklist CSV Export
Picklist Printing
Marking Items as Picked
Sort Options
Combining Like Items
Picklist Interface
Picklist Workflow
Does the Inventory Export Overview show the quantity that will actually be exported?
What is the Merchandise item type and when should I use it?
How do I create a third level under my categories and groups?
How do I import a CSV of non-card products and map my own column headings?
How do I set supplier cost and get purchase orders generated from my reorder points?
Can I add a percentage markup to prices in Staging before pushing to inventory?
How do I use Mobile Pick on the Picklist?
Why does the Set list show fewer sets when the Game filter is set to All?
Where do I put the SRP or list price on a product?
How do I group one item that comes in several sizes, colours or styles?
Why does Select Replacement on the picklist show so many identical looking rows?
How do I see each condition or grade as its own tile in View Inventory?
Can I make my packing slips list the cards in bin order, and show a total item count?
What is Pick & Pack, and how do I fill all my orders from one screen?
How do I see only my graded cards in inventory?
How do I add a board game, comic or other retail item by scanning its barcode?
What do MON-1 and TUE-2 mean in the Order # column of my picking list?
Can several people scan into Staging at the same time without their batches mixing together?
How do I see which cards my master set is still missing?
If I set listing caps in Staged Inventory, do they carry over when I push the cards to my live inventory?
Why is my double-sided token filed under the other face's name?
How do I keep CardTrader orders that have not been consolidated yet off my picklist?
What condition do I pick for a sealed or retail product in the Catalog Builder?
What do Lines and Cards mean on the Staging Stock page, and how do I count the unique cards in a batch?
How do I remove a price override from a lot of cards at once?
What does the After column on my item Timeline mean?
How do I tell which cards in a staging batch are new to my inventory and which just add quantity to cards I already have?
Can I export TCGplayer Direct Low or Card Kingdom buylist prices?
How do I move a batch of cards to a show or a vendor table and print labels for them?
How do I see which cards in a CSV would be new to my inventory and which would just add quantity, without importing the file?
How do I see which products I have put listing caps on?
How do I permanently remove rows from the Deleted view in my inventory?
How do I cancel a UPC submission I sent by mistake?
How do the Sell Price and Cost fields work in Swift Add, and can Cost fill in automatically?
Can I print a picklist again after I already picked it?
How do I cap a rarity on every platform without setting it card by card?
I staged a card as the wrong printing. Can I fix it without deleting the row and rescanning?
Why does my Picklist look different, and where did the old one go?
Can you add a game that isn't in the SortSwift catalog?
What is the difference between the Storefront and Showcase listing caps?
How do I keep certain cards in my inventory but stop them being listed on eBay?
What does the Using Remarks checkbox on the CSV import page do?
If I set the price filter to a 2 minimum, does it include cards priced at exactly $2.00?
If a card is in two different bins, which one does a sale deduct from?
How do I make one card its own listing so it cannot have more inventory added to it?
Can Deck Search check TCGplayer SKU Ids or Product Ids instead of card names?
How do I handle a damaged sealed product, like a booster box with a crushed corner?
How do I put a product on a purchase order when it is not in the SortSwift catalog?
How do I delete a purchase order?
If one eBay listing holds copies from several different locations, which remark does my picklist show?
What are the extra thumbnails under the card picture in View Stock, and do they go on my listings?
How do I count a bin in the order the cards are actually sitting in it?
Why does Distribute Lot Cost show a progress bar now, and can I leave the page?
How quickly does the Total Value on the Inventory page update after an import or a reprice?
How do I add stock without it going live on my sales channels?
A batch of cards went into my inventory under the wrong language. How do I fix them all at once?
How do I get all my CardTrader Zero orders onto one pick list slot?
How do I see only the orders that need shipping on my pick list, without my in store sales mixed in?
How do I delete a pick batch?
When do listing caps update after I move stock to another bin?
Where is the non-foil version of my Magic token? Add Stock only offers Foil.
My bin name is in the Comment field, not Remarks. Will it show on my pick sheet?
Can I use a Roca sorter with SortSwift?
Can SortSwift split a batch into bins of a set size automatically when I push it live?
How do I print labels for a batch of cards I added earlier?
If SortSwift adds my game to the catalog later, do my custom Catalog Builder items move across?
How do I make a bulk lot with only commons and uncommons?
Where is the order number on my packing slip, and can I tell which slip is which when I print a batch?
What do the coloured rows on my pick list mean, and can I make foils stand out?
How do I get a list of the cards I am low on or have none of, without foils in it?
Do labels print or download a PDF, and can I print labels for just one condition?
How do I see the market price next to my selling price in View Inventory?
Can I sell a set or bulk lot built from single cards that stay in their bins?
Can the Master Set builder make a Pokemon base set or a full master set?
How do I list or print my inventory in order of the SKU or bin number I keep in Remarks?
Can I add non-English Yu-Gi-Oh cards to my inventory?
Can each printed label identify one exact physical copy of a card?
How do I audit a WMS bin and see every card in the order pickers will pull it?
Does a Decklist Search order count as a sale in my revenue, and what should I use instead if it is not a real sale?
I have 3 of the same card on one row. How do I split it into separate copies so each can have its own photo on eBay?
Can I put my store logo on my pricing labels?
I am new and using up my scans while testing. How do I practise without spending them?
Where can I see a card’s remark and its assigned WMS bin together?
Is there a way to set a default cost so I do not have to add it to every batch?
Can I turn off Staging and send my scans straight to live inventory?
How do I delete a saved custom CSV export template?
I generated a bulk lot and it deducted my inventory. How do I send that deduction to TCGplayer?
Why does my WMS bin show a short code like 0057 when its full code is B2-D1-R1-0057?
I have the same card split across several bins. What do my storefront customers see, and how does it show on my pick list?
How do I get the card set number or collector number to print on my picklist or order sheet?
How do I find a specific order on the Orders Replay page?
Can I add a grade the list does not offer, like a half grade such as 8.5 or a CGC Pristine 10?
Where do I see the Remark Platform Rules I have already set up, and how do I edit one?
Can I scan a printed SortSwift label to pull that card up in my inventory?
We are moving to a new store. What is the fastest way to redo all my card locations?
How do I find cards that are using the catalog picture instead of my own scan?
Can I open an order from my picking list in the marketplace it came from?
How do I pull the cards for a Deck Search order?
How do I stop a CSV import or deduction that is already running?
I added a card to inventory as the wrong card and it is already listed. Can I fix it without deleting the row?
How do I see the total value of the cards in my staging batch?
I am adding cards to a bin that already has numbered slots. Will the numbering carry on from where the bin left off, and will it overwrite the cards already in there?
Can I print labels for only the cards I selected on the Staging page?
What does the Tot Qty column mean on View Inventory? Is it what I hold now or everything I have ever added?
Why does my pick list show a bin I have already moved the card out of?
How do I build an entire custom game in the Catalog Builder?
Should I use a Custom SKU or a Remark to keep newly scanned copies separate from copies I already have?
Can SortSwift set a remark or bin automatically based on the card, such as its set, rarity or price?
My cards still show on the Staging page after I pushed them, tagged Approved and Restock. Are they stuck?
What is the Failed Jobs list on the Inventory Jobs panel and how do I clear it?
I sold cards at a show, to another store, or privately. How do I take them out of my inventory?
When I pick a Pick & Pack batch, does the screen show every card I need from the same bin?
How do I change the set on one of my cards? The set looks wrong.
If I set a listing cap on a card myself, will my Remark Platform Rule overwrite it?
How do I renumber or relabel a batch of cards that is still in Staging?
Can I print my Pick and Pack packing slips on 4x6 label stock?
How do I find locations that have more than one card in them?
How do I see only the cards from my last import or scanning session?
How do I mark a card as Not Found when I cannot find it while picking?
How do I get my card comments into the Powertools export?
What's the difference between the TCGPlayer ID and SKU ID columns in the Picklist, and which matches my TCGPlayer deduction CSV?
How do I bulk update my inventory?
Can I undo a CSV import?
How do I change a card’s printing type (Normal to Foil or Reverse Holofoil) in inventory?
How do I push a group of cards to my platforms from View Stock?
Can I import non-English cards via CSV?
Can I import a TCGPlayer CSV with bin locations into SortSwift?
How does foil and printing work when importing a CardTrader or Cardmarket CSV?
How do I deduct sold TCGPlayer orders from my inventory using a CSV?
What is chaos sort, and how do I pull a card back out of chaos inventory?
Does SortSwift support importing ManaBox CSV exports?
How do I bulk change the printing type on my inventory cards?
How do I bulk change the condition on my inventory cards?
Why does my remark/location search return remarks with the text in the middle, and how do I search remarks that start with a value?
How do I see who changed my inventory, or view inventory changes by staff account?
Why does my Magic CSV export say Normal instead of Regular for non-foil printings?
Does the picklist update if I move or merge a bin after a card sells?
How do I print labels for only the cards I recently added?
While scanning, can I see how many copies of a card I already have, including ones in staging?
Can I see all of a product's photos in my inventory?
How do I search and replace, append to, or bulk update remarks and bin locations?
What is the Consolidated Order column on my CardTrader picklist, and why is it blank for some cards?
How do I print a label for just one card from the Inventory View?
Do I need to clear the scanner queue before starting a new batch?
Can I pull multiple orders at once with one combined picklist?
How do I break a sealed booster box or display down into individual packs?
How do I combine two export columns (like Condition and Printing) into one column?
If I add more of a card I already have in inventory, will it change my existing price?
In Add Stock, why do I still see cards when I set the quantity range max to 0?
Can SortSwift find and merge duplicate cards/rows in my inventory?
What is in the bulk lot Template Wizard, step by step?
What is the difference between deleting an inventory item and setting its quantity to zero?
Can I search inventory by comments or remarks?
Does the inventory export include all pages or just the current page?
How are stock items sorted when I expand a product with many entries?
How do chaos sorting bins/boxes work?
Can I bundle several different cards into one listing that deducts each card when it sells?
Can I add graded cards to my inventory, and is there auto-pricing for graded cards?
Do staging items count toward my total inventory count and plan limit?
Does Promote Remarks create a separate bin for the same section number under different bins?
Can I add a TAG, ACE or CGA graded slab? Which grading companies can I pick?
Does SortSwift integrate with BoardGameGeek (BGG) to create board game products?
How do I edit cards in CSV Editor?
How do I save or download my edited CSV out of CSV Editor?
How do I create, edit, and activate a bulk lot template?
Do I have to click Mark Picked or Mark Deducted on the picklist, and what happens if I click neither?
How do I change which columns show, and why do my columns reset?
Staging Inventory Interface
How do I do a physical stock take and reconcile it against my inventory?
How do I record damaged or stolen stock, and can I set a reason for it?
Why don't my imported cards have back images?
Why did my TCGPlayer CSV import create so many items?
Can I export card type, subtype, and colors for WooCommerce or Shopify categories?
Can I print my picklists in portrait layout or fit more cards per page?
How do I customize which columns appear on the picklist and the printed PDF?
How long does it take for a submitted UPC to be linked to a product?
How do I make my barcode label price match what is on Shopify?
Where do I find the location of a card I just sold?
Can I push only the approved cards from the sifter and resume the rest later?
Can I export a Pokemon region or generation column based on the card number?
How do I change how long a card must sit still before the mobile scanner captures it?
How do I choose which printing of a card goes on a Decklist Search order?
How do I move products between groups in Catalog Builder?
Does the Add to inventory Price fill in from my Shopify import?
How do I add video games to my inventory?
What do the Lines and Cards (previously Total and Qty) numbers mean on the Staging page?
What is the difference between 'Shopify Order' and 'Shopify Online Order' on the picklist?
How do I tell which cards failed to import into Powertools or Cardmarket?
Why does my Japanese card show the English picture?
How do I quickly add a whole set at a fixed quantity, like every common, uncommon, and rare at 4 copies?
How do I add many copies of the same card without using a scan for each one?
Do I have to rescan a card when I restock it after it sold out? Can I reprint the same label?
How do I see card images in the picklist Order Mode?
What does Replay orders by date range on the Orders Replay page actually do?
Why don't I see any cards when I select a set in Swift Add?
Can I print the packing slip from the Picklist page?
Do I have to approve staging items before I can push them to my inventory?
How do I transfer inventory between my two linked locations (separate accounts)?
How do I show just the set code instead of the full set name on my pick list?
Where can I see a card's rarity in SortSwift?
How do I import my full TCGplayer inventory without duplicating cards I already have in SortSwift?
How do I stop pickers from under-picking cards when an order needs more than one copy?
What is the difference between Pick Mode, Deduction CSV Mode, and Order Mode on the picklist?
Can I print the Orders page pick list in landscape, or sort it by bin instead of card name?
How do I print a picklist or pick sheet with no card images?
What printings can a Yu-Gi-Oh card be? I don't see Foil.
What do the star and letter shortcuts do in Swift Add?
How do I remove games I don't sell from the Game dropdown?
My eBay, ManaPool or Shopify listing shows a different quantity than SortSwift, or shows Sold out when I still have stock. How do I push the correct numbers out?
How do I sort my picklist by remark when I am in Order Mode?
Why do my cards disappear from inventory when I generate a bulk lot?
How do I search/filter my inventory by subtype (creature type)?
How do I inline-edit a single card in the View Stock / Manage Inventory grid?
Can I show a card's comment on its printed label?
How do I see which consignor a card belongs to in my inventory?
How do I keep certain cards off a platform or make items in-store only?
I scanned and approved my cards, what is the next step to get them into live inventory?
How do I add several custom catalog products to inventory at once?
Do I need the card's location on my eBay listing so I can find it when it sells?
I'm moving from Card Uploader. Where do I put my custom SKU or bin location codes when I import?
Can I import my eBay listings into SortSwift by uploading my eBay CSV export?
How do I move my inventory from TCG Automate to SortSwift?
Can I include the comment or remarks notes on my sales export?
I am moving from TCG Automate. Can I bring my Chaos Sort bin locations over to SortSwift?
Can I add a card image to my printed picklist?
If I add a sealed box from the catalog instead of scanning its barcode, will it still scan at checkout?
How do I get a pick list of the cards in a bulk lot?
What happens if I don't have enough cards to fill a bulk lot?
Does the bulk lot builder put multiple copies of the same card in one lot, and are lots randomized?
Can I show remarks instead of the SKU on my packing slips?
How do I change the condition of a single card in my inventory?
Can I upload my own photo for a card already in my inventory?
Can I edit a card's name or remove the collector number from the name?
How do I put a QR code that links to my Shopify listing on my card labels?
When I push cards from Staging to my inventory, does it automatically list them to my connected stores, and can I edit remarks or bins in staging first?
How do I back up all my SortSwift data so I can restore it later?
Can I combine multiple orders from the same buyer into one pile?
How do I read the Price History tab on a stock item?
How do I sort my pick list by set code instead of set name?
Why does my Location Summary show a separate location for every card?
The UPC SortSwift shows for my sealed box is not the barcode printed on the box. How do I fix it?
Why can't I find a prerelease promo when I filter to the set it came from?
Why is my foil card filed under the non-foil version of the product?
Why does View Stock show 0 items and say Click Apply to load inventory?
Why won't my printed label barcode scan, even though searching the SKU number works?
Why is my inventory empty when I open View Stock?
Why is one of my cards showing the wrong picture or a different card's image?
Why is my View Stock page empty when I open it?
Why does a brand new set show no cards, or fail to scan, right after release?
Why does my inventory show $0 total value after importing a CSV?
If I regenerate the Picklist deduction CSV, will the rows TCGPlayer did not accept come back?
Why are cards I deleted from inventory still showing in my picklist, and how do I remove them?
Why is a Japanese Yu-Gi-Oh set missing from the catalog?
Why does it say "A remark is required before adding this card"? Are remarks required to add inventory?
Why does my item Timeline show a System row that added a card (Unrecorded change)?
Why is my Pick List showing thousands of items with no order number after an import?
Why are some sold orders missing from my Pick list?
Some card images are missing or not showing in my inventory
Why did my rarity rule not change some of my products?
Why is one of my cards showing under Sealed instead of Singles?
If I push staging to my inventory more than once, will it add my cards twice? What does the 'Automatically delete staging items after successful push' setting do?
Why are my Japanese Pokemon cards showing as English on Shopify?
We uploaded a list of cards that had already been sold in store and they sold online. How do we fix it and stop it happening again?
Is Japanese One Piece supported, and why does my One Piece card switch to English when I pick Japanese?
My staging push said the batch failed, but the cards are in my inventory. Which one is right?
Why is a sealed product like a box topper or booster pack showing under Singles instead of Sealed?
Why does my picklist print one order per page, and how do I print all orders on one page?
Why are my WMS pick batch cards still showing as not picked (and reappearing in new batches)?
Why does searching an order number on the Picklist only show some of the cards from that order?
My push showed 0 (or fewer than expected) and looked stuck with no error. Did my cards save?
Why are my cards with 0 quantity missing from my CSV export, and how do I include them?
Why does the Platform Prices panel show the same price for every marketplace instead of each marketplace's value?
How do I unpick a card I marked by mistake in Mobile Pick?
Why did half the cards from a brand new Magic set fail to import when I used Scryfall ID?
Why can't I type in the Order / Consolidated box on the Picklist?
Why is my remark rule not changing the cap on one platform?
Why is my inventory CSV export empty or just column headers?
Batch Pull says my cards are already in an active batch. What do I do?
Why does the mobile scanner put each copy on its own line in Staging instead of one line with a quantity?
Why is the same card on two separate stock lines after I imported it twice?
Why can't I find a card in Swift Add by its collector number?
Why did the scanner beep but the card is not in my list?
Why did my TCGPlayer mobile scanner import add cards from a game I don't carry?
Why does my TCGPlayer export have fewer cards than my SortSwift export?
A TCGplayer order was cancelled after I imported it. How do I put those cards back into SortSwift and back on TCGplayer?
When I sell a chaos sorted card, why does only the number show and not the box (82 instead of A0001-82)?
Why does a brand new product show up in search but say no variants available?
I approved the transfer but the stock is still not in my inventory. How long does it take?
Why doesn't my SortSwift inventory total match my TCGplayer export?
A video game isn't showing up in the catalog, what should I do?
Why are there two versions of the same Yu-Gi-Oh card with the same set code?
My custom card is missing from Singles, or is shipping as a parcel on eBay
Why is the Adjustment Logs tab empty for a card, and why does adding stock show as Import or Manual Add?
Why did tokens and art cards fail to import from my CSV?
Why does a card in Add Stock show an empty variant table, either "no condition or printing options in the catalog yet" or "No variants match the active condition, language, and printing filters"?
Why is a card showing the wrong collector number, or not coming up when I search by its number?
Why don't my sealed products like sleeves or booster boxes show up in Swift Add?
Why do my custom items show trading card fields like condition, printing, and language?
Why do orders I already fulfilled still show on my pick list?
Why aren't my Japanese Pokemon cards showing up on View Stock after I pushed them from Staging?
Why is the Confirm Order button greyed out on the Decklist Availability Check?
Is Japanese Yu-Gi-Oh supported, and why do my Japanese Yu-Gi-Oh scans come back as the wrong card?
I pushed my staging items to inventory but the Inventory page shows 0 products. Where did they go?
Why aren't my cards going into my WMS bins after I set the Remarks to my bin names?
Why does it say my UPC is already in use on another product?
Why are my scanned card quantities way higher than expected (like doubled or tripled)?
Why does my box have fewer cards in inventory than I scanned?
Why is the card I am searching for not showing up in the CSV Editor Replace panel?
My scans come out darker than the stock photos. Can SortSwift brighten them?
Why doesn't my saved export template have the new columns that were added to the built-in template?
Why did Promote Remarks file a card into the wrong warehouse, shelf, or bin?
I exported my inventory from another tool and the whole import failed, what do I do?
I have two listings for what looks like the same card and one sold cheap. Did SortSwift make a duplicate?
Why can I only pick Normal printing for my Modern Horizons 3 Commander (or other foil) cards?
How can I check that a large staging push actually landed?
Why aren't my orders showing on the picklist even though the stock was deducted?
Why is the idProduct column blank in my Powertools export?
Why did my bulk update only change some of my cards instead of all of them?
Why does label printing only generate one barcode when I have both foil and non-foil?
Why am I seeing a 'Decimal Quantities Detected' warning when importing a CSV?
How do I add a description to one specific card, like where the damage is, so it shows on its listing?
The Mark as Deducted button on my picklist is gone and the column just shows a dash. How do I get it back?
Why does my inventory CSV export only show 5 items?
Why is the Artist column blank for my Pokemon (or Yu-Gi-Oh / Lorcana) cards?
My picklist is sorted by set code but the sets do not look alphabetical. Why?
Why does my deduction file say thousands of rows have no matching stock?
Why don't the quantities I added with the + button show up in the Stock Added date filter?
I scanned cards but my inventory is still empty. Where did they go?
Why did my deduction import take cards out of the wrong bin?
Why is my QR code blank on printed labels, or saying No Shopify link?
Why is a card not showing up in SortSwift when I search for it?
Why is my picklist full of cards that are not orders, and how do I clear them?
Why does my sold or zero-quantity card not show up in inventory search?
Why are my Normal and Reverse Holofoil copies on the same inventory row?
Why does adding stock at a different cost create a second line for the same card in SortSwift?
Why is the quantity field not showing on Add Stock for Pokemon Japanese?
Why do three different cards in Trading Card Game Classic have the same card number?
How do I set a different cost on each card in bulk, from a CSV?
Is there a bulk delete option on the inventory page?
Why does the price change when I import my TCGPlayer CSV?
Why does a card's variant name in SortSwift not match Scryfall, for example Retro Frame or Borderless instead of Showcase?
I set a listing cap to 0 but the card is still listed on the marketplace. How do I get it taken down?
Will reimporting a CSV with the same cards double my quantities?
Why don't my staged items show a Shopify or eBay price before I push them?
I marked an item as Did Not Find, so why is it still showing in Deduction CSV Mode?
Why does the TCG RI picklist sort separate commander sets from main expansions?
Why does my inventory CSV export have more rows than the inventory page shows?
Why is the same card on several lines in my inventory, and will importing combine the quantities?
An order line needs 2 copies but I only found 1. How do I replace just the missing copy on the picklist?
Why does the Add Stock condition dropdown only show 'U' for my product?
Why does my inventory show a different quantity when I click on a card?
What is the note at the bottom of my pick list saying items are still waiting to be picked, and how do I clear it?
Why does my picklist show an item as Oversold?
Why is my staging inventory out of order, and how do I keep cards in the order I scanned them?
Why does my Unlimited Yu-Gi-Oh card show a 1st Edition photo?
Why were some of my rows left in place when I deleted inventory?
Why does a game show no sets at all in the Set dropdown on Add Stock?
A card is completely missing from the catalog. Can SortSwift add it?
Why is there no option to add a barcode (UPC) on one of my products?
Why do picking tasks keep building up on my WMS Picking screen, and how do I clear them?
I imported my inventory and thousands of rows were skipped or errored for quantity. Did my import work?
Why does my master set need fewer cards than the set actually has?
Why do two different printings of the same card show the same image in the catalog?
I excluded a remark from my search, so why is that card still showing up?
Why do several of my orders share the same order number on my picking list?
Why does a game show only a booster box under Sealed, with no booster packs or starter decks?
Why is a sale missing from my deduction CSV, and why did TCGPlayer oversell a card I already sold somewhere else?
My graded card lists separately on Shopify but still shows under the raw card in SortSwift, why?
Why can't I find a Korean or Chinese Pokemon card in the catalog?
Why does it say a bulk delete is already running for my account?
I deleted a reserved cart, why are the cards still missing from my inventory?
Why doesn't my custom export template show up on the Inventory Export page?
Why does the Unlimited printing of my Pokemon card show the 1st Edition image?
I set a Remark Platform Rule on one bin and copies in my other bins stopped listing. Why?
A card is missing from Staging, or my staging push came up one short. Where did it go?
Why does SortSwift show more CardTrader orders than I can see on CardTrader?
Why are my CardTrader orders not showing in my pick list?
Why is a brand new product missing its picture in the catalog?
Why did my order pull from the wrong bin, and can I move it?
Why is a card listed on eBay not showing in my SortSwift inventory?
A card's name is spelled wrong in the catalog. Can you fix it?
I pushed my scanned cards to Staging but fewer arrived than it said. What should I do?
Why is my picklist PDF or Design PDF blank with no cards?
Why can I not find the Universes Within set, and why is it listed as SLX Cards?
Why didn't editing the Printing column in my exported CSV change a card's foil or printing on re-import?
Why do my bulk quantity changes not show up on the picklist?
Will the labels I print in SortSwift scan at my Shopify register?
Why was my stock item image showing a broken image or 404?
Does the Clear Override on Zero Qty toggle turn itself off?
Why can I not find an item by SKU even though I know it exists?
Can I set a listing cap to 0?
Does the View Stock toggle reset when I navigate away?
How do I filter inventory by platform-specific override prices?
Does the listing cap indicator update after I sync with a platform?
Inventory Export Benefits
Troubleshooting: Combining Filters
Inventory Export Documentation
Pagination with Filters
Review Checklist
Successful Import Data Array
Troubleshooting: the overview
Bulk Adjustment Item Selection
Single Item Editing
Staging Editable Fields
Adjustment Logs Overview
Stock Adjustment Bulk Update Overview
Fixing Common Errors
Accessing Inventory
Excel Export
Staging Inventory
Exporting Detailed Import Data
CSV History Documentation
Accessing Staging
Bulk Review
Bulk SKU Update & Repricing
Troubleshooting: Error Display
Custom Export Templates
Bulk Operations Overview
Category-Specific Pricing
Bulk Repricing Overview
Addition History Documentation
Troubleshooting: Addition Log Table
Troubleshooting: Interface Overview
Addition History
CSV Export Columns
Add Stock Overview
Troubleshooting: Status Filter
Timestamp Information
Understanding Success Count
Manual Sync
Troubleshooting: Sync Errors
Troubleshooting: Retrying Failed Syncs
Bulk Synchronization
Data Preservation
Stock Adjustments Overview
Troubleshooting: Analyzing Exports
Export Format
Exporting Error Details
Increase vs Decrease
Exporting Imported Items
Getting Your Order File
Troubleshooting: Export Overview
Troubleshooting: Export Tips
Delete Overview
Bulk Operations Documentation
Inventory Transfer Getting Started
Inventory Item Search
Bulk Operations Best Practices
Creating Inventory Transfers
Transfer History
Troubleshooting: Detailed Data Structure
eBay Order Sync
Square Order Sync
Quick Export
CardTrader Push Modes
Saving Templates
Inventory Sync Troubleshooting
Troubleshooting: Common Import Errors
Viewing Import Error Details
Inventory Export Use Cases
Expanding Import Details
Troubleshooting: Validate Items
Auto-Push Toggle
Resetting Inventory Filters
Applying Filters
Metafields Sync
Type Filter
CSV History Filename Search
Log Type Filters
Matching Criteria
Product Match Review Guidelines
Inventory Tracked Data Fields
Filter Persistence
Audit Log Filter Logic
Inventory Management Benefits
Audit Log Game Filter
Product Filters
CSV History Filters
Inventory Overview Documentation
Filter Panel
Export Column Customization
Understanding Remarks
Sorting by Remark/Location
Empty Remark Handling
AutoSync Background Jobs Overview
Deduction History Logging
Stock Adjustments Documentation
Benefits
Troubleshooting: File Validation
After Import
Inventory Management Documentation
View Inventory Documentation
Order Import Error Handling
TCGPlayer Order Import Best Practices
Post-Adjustment Platform Sync
Automatic Deductions
Platform Sync Overview
Troubleshooting: Common File Issues
Preparing the File
Post-Restock Platform Sync
Troubleshooting: Validation Error Messages
Adding from Buylist Orders
TCGPlayer Import Documentation
Bulk Update Overview
Detailed Per-Import Export
Import Log Deletion
Before Deleting
Import Log Deletion Guidelines
Troubleshooting: Platform Synchronization Documentation
Category-Based Repricing
Search
Bulk Location Updates
Empty States
Push Error Handling
Individual Item Review
Bulk Lot Template Best Practices
Staging Inventory Documentation
Template Status
Reading Addition Logs
After Adjustment
Sync Workflow Overview
Picklist
Picklist Preview Dialog
Preview Picklist
Deduction Log Data Fields
Picklist Item Selection
Undoing Individual Items
Limitations & Follow-Up
History & Audit Documentation
Accessing Picklist
Getting Started Workflow
Inventory Key Features
Primary Navigation
Required Fields
CSV Import via SKU ID
Manual Platform Push
Auto-Sync on Add Overview
Location Assignment
Types of Synchronization
Bulk Staging Review Overview
Identifying Log Types
Undo Overview
Common Error Types
Shopify Push Modes
Undo Operation Considerations
Log Table Display
Sync Flow
Product Search
CardTrader Listing Workflow
Summary Statistics Cards
Audit Log Pagination
Optimizing Picking Routes
Loading States
Data Source
Adjustment Log Review Guidelines
Staff & Audit Tracking
Manual Price Override Filter
Manage Inventory Filter Logic
2. Upload CSV
CSV Preparation Guide
Condition, Language & Printing Settings
Per-Inventory History
Log Types
Stock Items Array
Location Summary View
Inventory Management
Inventory Organization Structure
Per-Inventory Deduction History
Deduction Sources
Inventory Concepts
Workflow Concepts
Inventory UI Error States
Manage Inventory Saving Changes
Direct Import
Staging Import
Rarity Filter
Printing Type Filter
Location Summary Documentation
Inventory Export Overview
Manage Inventory Cancel Edits
Edit Validation
Deduction Logs
SKU Resolution
Stock Item Edit Dialog
Column Customization Overview
Manage Inventory Bulk Operations Overview
Adding Locations to Inventory
Location Naming Conventions
Quantity Range Filter