SortSwift Docs
Integrations & Syncing
1007 articles
Why is the In Stock filter not ticked by default on my storefront?
Why are the cards I have more than one copy of not listing on eBay?
Why does my eBay promotion run say 0 listings promoted and some failed, and why does the nightly sweep not promote anything?
Why does my eBay sync run for hours and create almost no new listings?
Why do I have items with no ManaPool listing ID when the Sync Errors page is empty?
Why does TCGplayer say "Unable to identify TCGplayer Id" for some rows in my upload?
Misprint shows more listings than SortSwift does. What happens to listings I made by hand in the Misprint app?
eBay still has my cards listed but nothing is syncing. Why?
My SortSwiftOS Sync Box is showing the TCGplayer sign in screen and the Sign In button is greyed out
Why did my eBay listings stop going up for a few hours and then catch up on their own?
I turned on Separate Listings but my duplicate cards are still on one eBay listing. Why?
I ran Re-key existing listings on eBay and my custom labels still look wrong. What now?
Why does my CardTrader listing show the wrong language, or show a foil card as non foil?
I'm seeing eBay OFFER_NOT_FOUND, will pushing create duplicate listings?
Why does my Shopify store credit history show a 1 cent credit and then a 1 cent debit?
I generated an access token in the Shopify Dev Dashboard and SortSwift will not accept it. What is wrong?
My eBay Push Progress says Queued but no push is running. Is a push stuck, and can it be cancelled?
My eBay reset says it was started on a different account and every step is greyed out. How do I clear it?
My eBay template has a minimum price, so why did the push list every card including the cheap ones?
Why does my listing title show the card number twice?
Some of my cards are in stock in SortSwift but show as unavailable on my Shopify store. How do I find and fix them?
How do I tell which of my Shopify listings SortSwift is keeping in sync, and why do some Shopify sales not deduct my stock?
If I list on TCGplayer by hand, will those sales still deduct in SortSwift, and do they show up as orders I can see?
Why can't I turn Stripe Tax on? It says it needs a complete ship-from address.
SortSwift is showing a warning bar saying my SortSwiftOS Sync Box is signed out of TCGplayer. What should I do, and will you tell me when it happens?
My listings disappeared from eBay but SortSwift still shows them as listed. Why, and how do I get them back?
I set my eBay Image Source to my scans, so why do some listings still show the catalog picture?
Why did my per copy Shopify listings stop splitting, and why has English come back as a variant?
Why can I not select a Shopify location, and what does "Shopify did not allow SortSwift to read locations" mean?
My Shopify listings have no condition selector. How do I fix the ones that are already listed?
Why does LGS Market show fewer listings than my SortSwift stock row count?
I turned off Sell as playsets but eBay is still listing playsets. Why?
How do I tell which of my eBay listings SortSwift created, and what happens to the ones from my old listing tool?
My eBay re-key is showing hundreds of errors while it runs. Did it break my listings?
If a card sells on ManaPool, does it automatically come off TCGplayer?
Misprint shows only 1 copy of a card I have several of. Why?
Shopify rejects my SortSwift install link with invalid_scope or missing_shopify_permission. How do I fix it?
Why does the Shopify Linking App stay on "Waiting for OAuth" and never finish?
Why does my Graded template show no synced items while my slabs list under my singles template?
Misprint sold cards I do not have. Why did my inventory not stop the sale?
Does Misprint vacation mode stop SortSwift from syncing, and is it safe to leave it on?
A Misprint sale did not deduct from my inventory. What do I do?
Why are none of my cards syncing to Misprint?
Why does SortSwift say Invalid ManaPool credentials when my email and token are correct?
Why does my forwarded eBay order to Guam or Puerto Rico show "Review address issues" in Shopify?
The Shopify Linking App closes immediately with "Unhandled exception in script". How do I get connected?
If I refund a Shopify order with Restock items unticked, does SortSwift still add the stock back?
Why is my TCGplayer RI pull sheet showing fewer cards than the RI asks for?
I use Square in my shop and it pushes the order into Shopify. Will those sales show in my SortSwift reports?
How did the same card sell twice on Shopify, and why does my timeline show OVERSOLD rows?
My SortSwiftOS sync box keeps failing Push All with several different errors. What do they mean?
The same card sold on TCGplayer and at my register. How did that happen, and why does one of the sales show as a zero?
I can see my cards on my LGS Market storefront but not on my seller dashboard. Why?
My SortSwiftOS sync box screen keeps turning off and back on. Is it broken, and should I unplug it?
The SortSwift extension says "Please log in to SortSwift first" when I click Send Orders to SortSwift, but I am already logged in. Why?
Why doesn't the Taxable sales figure on my storefront tax report match my order totals?
Why do my eBay listings fail with a package weight error and never go live?
I turned on Add zoomed crops of every scan but my eBay listings have no zoomed photo
Why did cancelling my Shopify order say Not Found?
My SortSwiftOS Sync Box is not syncing anything and the screen says sync jobs switched off
Why is my eBay sync updating listings but never creating new ones?
Unmanaged Listings marks one of my eBay listings "relist, not linked". What does that mean, and should I end it?
Why do my cheap cards never list on eBay, even though I keep pushing?
I reconnected ManaPool. Why are the orders from while it was disconnected not showing, and will they be deducted?
I turned on the printing overlay for my Shopify template but my listings still show the plain photo. Why?
Why is my listing description blank when I use {item_description}? Which token shows the description I wrote in Catalog Builder?
Why were two identical in-store pickup orders charged different sales tax?
My eBay variation listing dropdown shows the card number twice (like "BP02-001 BP02-001") or an old card name. How do I fix it?
TCGplayer will not let me open the Pricing tab or CSV Upload. Can I still use Semi Sync or the Sync Box?
Why doesn't my eBay title show the printing, like Reverse Holo or Foil?
Why does my graded card have no eBay price, or never list on eBay?
Why does the search bar on my Shopify website show the same results no matter what I search?
Why does CardTrader skip some of my non-English cards with a language error?
I built eBay variation (Pick Your Card) listings and hundreds of my individual eBay listings ended. Why, and why does Resync or Push not bring them back?
My eBay listing lost its back photo. How do I get it back?
Why does my reverse holo listing show the regular card's picture, without its stamp or with the wrong foil?
Why is my TCGplayer RI pull mixing my old RI with my new one?
eBay says my fulfillment policy is invalid, but my policy is there and active. Why are only some cards refused?
My SortSwiftOS Sync Box keeps failing with a 403 Forbidden from TCGplayer, or says TCGplayer is refusing this box. What do I do?
How do I see which cards I have in stock that are not on eBay because of a sync error?
My SortSwiftOS Sync Box says "No network with SSID found" or that it cannot see my Wi-Fi network when I try to connect. What do I do?
My storefront charged a customer in US dollars, but my Stripe account is in another currency. Why, and how do I change it?
Why are my eBay prices different from my SortSwift prices when my eBay site uses another currency?
Why doesn't my eBay variation listing's dropdown say Reverse Holofoil, even though Printing is in my title template?
My SortSwiftOS Sync Box screen is blank after a power cut or after my internet went down. What do I do?
My eBay variation listing will not publish: "Specified value for MeasurementUnit is not supported for the listing site." What do I do?
How do I clear the red bar that says my TCGplayer listings were removed by a sync that did not finish?
Why is there a second Shopify listing for my card that SortSwift did not create, and why did it sell at a different price?
My eBay template said it would list more cards than actually went up on eBay. Are some of my cards missing?
My sync box is asking for a TCGplayer verification code but the email never arrives, or Resend code says it is unable to send the code. What do I do?
I opened the SortSwift app inside my Shopify admin and it shows a blank page. Is my store connected?
Why does Walmart refuse my singles with "Condition cannot be edited"?
I ended my Pick Your Card variation listings on eBay. Why did Wipe eBay IDs not clear them?
A card sold out but its Shopify listing did not archive. Why not?
My eBay fulfillment policy is not showing in the template dropdown
TCGplayer is showing more copies of a card than I have in SortSwift. What do I do?
I plugged in my new SortSwiftOS Sync Box and it has been sitting on the SortSwift logo for ten minutes with no progress bar. Is it broken?
Why does my Shopify sync error say "Handle already in use" or HANDLE_NOT_UNIQUE for a printing?
Misprint let a buyer order more copies than I have. How do I know my Misprint quantities match SortSwift?
eBay says my listings used stock photos. Which setting makes SortSwift send only photos of my actual card?
I connected LGS Market but my inventory is not pushing. Is that because it is not live yet?
My eBay template held my cards back as outside its price range, but the price I set is inside the range. Why?
I turned on Separate Listings for eBay but my copies are still on one listing. How do I tell if my copies are merged?
Why does the Showcase say "Store not found" when I search for my store?
Why is a cancelled or refunded order still in Awaiting Shipment?
One condition of a card will not sync to Shopify, but my other cards list fine. Why?
I changed my eBay Custom label setting but my older listings still show the old label. Should I delete that inventory and start over?
Why does my TCGplayer RI say a card is Requested 1, allocated 0 when I have it?
My Shopify title template includes the card number, so why do my cards in View Inventory show no number?
My SortSwiftOS Sync Box screen says WORKING but nothing is actually syncing, what does that mean?
I lowered my eBay template's Max Price but expensive cards are still listed. Why?
Why are some of my cards not listed on CardTrader, and why does pressing sync not change the number?
Why does the kiosk Printing filter list fewer printings than I stock?
My staff member cannot see Manage storefront, so they cannot open the storefront builder. What permission do they need?
Why do some of my Shopify products have a product type I never set?
SortSwift shows more cards listed on eBay than eBay does. Why do the counts not match?
Why is my eBay listing showing a lower price than SortSwift?
Why does my Mana Pool inventory page show a different price than the one SortSwift set?
Why does the eBay push dialog say this template may not list this item?
I scanned a big batch but only a few new eBay listings appeared. Where did the rest of the cards go?
eBay sold a card I don't have and the sale shows a deduction of -0. What happened?
My dashboard says my CardTrader connection appears to be expired, but Integrations says Connected & Verified. What should I do?
Why did my graded cards start listing on eBay with the catalog photo and my singles template formatting?
Why is my Shopify order still in Awaiting Shipment after I shipped it?
Why aren't my cards listing on eBay even though they match my template?
Why did the same sale deduct my stock twice, once as an eBay order and once as a Shopify order?
Why does one of my cards have two eBay listings?
Why does my re-key preview say there is nothing to re-key?
Why do my showcase customers get “Link no longer exists” when they check out?
A card is in stock in SortSwift but does not show on my Shopify website
Why do my sealed Shopify listings show a Printing of New instead of Normal?
I deleted my inventory but my cards are still listed on eBay. How do I take them down?
Why is my eBay listing still out of stock after it sold, when I still have copies in stock?
Why does a card show as not listed on eBay when it is actually live?
Why did my expensive card sell with eBay Standard Envelope shipping?
Why does my Shopify listing still show the old details after the catalog was corrected?
Why is my storefront not charging sales tax when Stripe Tax is turned on?
Why did a lot of my eBay listings drop to zero quantity after I changed my playset settings?
Why is my card still listed as a single after its price dropped below my playset maximum?
Why does my storefront order show the same card on several separate lines?
My eBay listing says it has ended but it still shows as active and I cannot revise it. What do I do?
I deleted my eBay Promoted Listings campaign and made a new one. Why do my listings still show as promoted, and why will they not join the new campaign?
Will SortSwift take over the Square listings I already had before I connected?
I placed a kiosk order but it never showed up in Shopify. Why?
My TCGplayer order shows more copies than SortSwift deducted. Why?
Why did my eBay listing drop to zero quantity and stop selling when I did not change anything?
I set a flat sales tax rate on my storefront but no tax is being charged at checkout. Why?
I scanned my cards but Shopify still groups the copies together. How do I list every copy separately?
The label on my front and back image is too small. How do I make it bigger?
I changed a card's condition in SortSwift but eBay still shows the old condition. Why?
Why is the name on my shipping label different from the buyer name shown on the order?
I priced a card below my eBay template minimum but the copies still went live on eBay. Why?
Why do all the copies of the same card have the same SKU on Shopify?
Why does my Japanese card show the English picture on Shopify?
I re-keyed my eBay listings and some never came back. What do I do?
Why did one copy of my card stop listing on eBay when another copy of the same card is still live?
Separate Listings is on, so why does my eBay listing still show a quantity of 2?
Why does the Condition on my Shopify variant show text instead of Near Mint?
Why are several different cards showing up on one eBay listing, and why did the wrong card land on my picklist?
Why didn't my Shopify POS sale deduct from my SortSwift stock?
Why is a Square category still on my items after I took it off the template?
Combine says there are no duplicate listings, but I can still see duplicates on eBay. Why?
Why did my cards stop listing on ManaPool, eBay or Shopify after I set a Stock Reservation?
Why do two different cards share one eBay listing, or why does only one of them stay active?
Why did a Mana Pool sale show up as Unknown Product on my picklist?
What does the Conflicts number on my Shopify templates page mean?
I turned on Forward TCGplayer Orders but no TCGplayer orders are showing up in SortSwift or Shopify. Why?
My card is on Shopify but I cannot find it when I search my website. Why?
A customer says the membership payment form will not load, or they are left with a pending membership invoice. What should I do?
I switched my eBay Custom label to SKU ID but duplicate listings keep appearing. Why?
How do I connect CardTrader to SortSwift?
Why do some of my cards say Blueprint Missing and refuse to list on CardTrader?
I uploaded my card photos after adding the card. Why is my listing showing the catalog picture?
Why is my Preorder Date or Prerelease Date chip blank on my eBay custom label?
Why is one of my eBay listings stuck at the old quantity after I set a listing cap?
Does promoting an eBay listing stop SortSwift from managing it?
Why does TCGPlayer reject my CSV for duplicate rows?
My sale synced but my inventory did not go down, and the card shows a different set or subtitle in SortSwift. Why?
Why is my inventory count much higher than my push progress count?
Why is my card photo sideways on my eBay listing when it looks fine in SortSwift?
Why did my Square sync say more than 50% of updates failed?
Why did my card sell on CardTrader as a different set or printing?
I turned on Simple product and now I cannot find "List graded slabs as their own product". Where did it go?
Why do only some of my cards have leftover copies listed as singles?
Can I make all my Shopify product photos the same size or the same height, including sealed products?
Why are my most expensive cards not listing on eBay when everything cheaper lists fine?
Why did eBay email me that one random card was listed, days after I uploaded everything else?
Why is there no Send Orders to SortSwift button on my TCGplayer orders page?
Why does the main photo I add to my eBay variation listing keep getting replaced?
The SortSwift checkbox is gone from my TCGplayer orders page. How do I choose which orders to send?
SortSwift says my eBay variation listing is live, but I cannot find it on eBay. Where is it?
The SortSwift extension popup is flickering or bouncing, or the Inject SortSwift UI button does nothing. Can I still send my TCGplayer orders?
Why does a card show a different language or a different name on Misprint than it does in SortSwift?
Why does eBay show fewer listings than I have cards in SortSwift?
A card has an eBay sync error. Should I use Resync, Retry All, or Clear Error?
I linked my Discord account to SortSwift but I still cannot see any new channels. Why?
Why won't my custom cards list on LGS Market?
I sold something on Square but it did not come off my SortSwift inventory. Why?
Why does my eBay variation listing say eBay refused all of its card updates with an Invalid data in the Inventory Item Group error?
Why will my eBay variation listing not publish when it says a required item specific is missing?
I scanned cards into SortSwift but my Mana Pool inventory did not grow. Where did they go?
Why does my eBay variation listing say eBay refused some of the bulk update calls?
Why did eBay sell one more copy of a card than I actually had in stock?
Why do my Gundam eBay listings have SAMPLE written across the picture?
Why can't I connect Walmart when I am on the top plan?
My TCGplayer orders fail to send from the extension, or it stalls at 50 percent. How do I fix it?
I turned off Auto Push but new cards still went live on the platform. Why?
I deleted all my Shopify products, or my store was emptied. Do I need to clear the old links before I push again?
My non-foil card sold on CardTrader as a foil. What do I do?
If I add my own photos to an eBay listing on eBay itself, will SortSwift overwrite them?
One of my eBay listings is stuck at an old price, but SortSwift shows the new price. Why?
What does the red "not allowed" number on my dashboard Syncs panel mean?
Why does my eBay listing title still show the set code when my template uses Set?
Why does my Shopify POS register show no inventory for a card someone just ordered at the kiosk?
Why does my eBay listing fail with "Length plus height plus width cannot be less than 230.0 mm for this shipping service"?
Why does my Shopify product title say Near Mint Normal when the variant says Foil?
The Shopify install link opens a page saying "This store will be right back". How do I fix it?
After I split my cards into one variant per copy, why does Shopify still show an old Near Mint / English variant with 0 quantity?
A condition or copy I no longer stock still shows on my Shopify listing at 0. How do I remove it?
A card I list as Normal shows on Misprint as Holofoil, or with the wrong artwork. Why?
Why do I get an input error when I try to create my eBay merchant location?
My BinderPOS import failed with "sku does not match any available products", what does that mean?
Can I import my BinderPOS export into SortSwift?
Why do my WooCommerce customers have to pick Condition, Printing and Language before they can see stock or add a card to the cart?
Why is the price a buyer pays on CardTrader higher than the price I set in SortSwift?
Why is Comment as Variant not splitting my cards into separate eBay listings?
Why does eBay say zero quantity when my card has stock?
Why does SortSwift say WooCommerce rejected my Consumer Key when the key is correct?
I pushed my cards to Square but they show as sold out or unavailable on my Square Online store. Why?
I connected Shopify after BinderPOS and made a template, but my push says nothing was pushed and my SortSwift inventory is empty.
Why do two of my eBay templates show the same number of items?
I changed a card's condition. Why is there a new eBay listing and the old one shows zero quantity?
My Misprint listings all show as "Unknown Card" with no market data. Why?
My eBay listing ended but it is still showing in my eBay listings. Why was it not deleted?
My cards are live on my Shopify store but they are not showing on a third party card search site. Why?
Why does Pricing Jobs show a Shopify Partial Sync Failure?
Why does my Shopify listing show the scans of every condition at once?
Why does my sealed booster pack show as B00ster Pck on eBay?
Why do my artifact and colorless Magic cards have no color tag on Shopify?
Why will my eBay variation listing not publish when it says some cards have no price?
Why will my eBay variation listing not publish, with an error about values per name-value list exceeding limit 60?
Why is the same card listed more than once in my Square catalog?
I added a new location in Linked Locations. Why is Shopify not connected on it?
What does the CardTrader marker next to a printing in my inventory mean?
Accessing Sync Settings
Events Captured
ManaPool Webhook Configuration
ManaPool Webhook Troubleshooting
Which Shopify location does SortSwift sync my inventory to?
How do I choose which Shopify location SortSwift syncs to?
Mapping Locations
OAuth Connection Flow
How many Shopify apps does SortSwift use, and which ones do I actually need?
Disconnecting from SortSwift
Uninstalling from Shopify
Shopify Reconnection Guide
Alternative Options
Accessing Shopify Integration
Shopify Manual Push
Bulk Push
Test Listing
Shopify Auto-Sync Configuration
Sync Filters
Square Integration Getting Started
Square Connection Setup
Square Location Selection
Order Sync
TCGPlayer Integration
TCGPlayer Orders in Picklist
Clearing Platform Listings Before an Inventory Reset
SortSwift as Inventory Source of Truth
Shopify Migration Scraping
eBay Listing Images From Scans
Shopify Sync Rate Limit and Speed Boosters
ManaPool Push vs Resync
Push Process
eBay Marketplace Options
eBay Connection Verification
What happens to my eBay listings if I disconnect eBay?
eBay Disconnect Consequences
eBay Reconnection Guide
Initial Setup
eBay Connection Testing
Getting eBay Tokens
Manual Setup Process
Token Management
eBay Multi-Marketplace Listing
Category Mapping
Shipping Configuration
eBay Listing Push Overview
Shopify Smart Collections for Sorting
eBay Listing Templates
ManaPool Connection Steps
Pause vs Disconnect
ManaPool Disconnect Steps
ManaPool After Disconnecting
Steps in ManaPool
Adding ManaPool Token to SortSwift
ManaPool Connection Requirements
Getting API Credentials
ManaPool Connection Setup
Sync Configuration
Listing Items on ManaPool
Select Products
Health Check
Why does my eBay template require both minPrice AND maxPrice?
SortSwift Does Not Archive Shopify Items
Does my TCGPlayer seller name have to match exactly, and is it case sensitive?
Square Template Required for Sync
Shopify Auto Push Template Setting
Shopify Template Block Single Option
Why do my SortSwift and platform quantities briefly disagree during an active sync?
Why does the Shopify linking app download as a .exe file?
Why is Shopify showing a manual quantity adjustment from SortSwift that I did not make?
Why does SortSwift say everything is synced to Square but I am missing cards on Square?
Why are my items not listing on eBay even though my template looks set up?
My Shopify items aren't showing on the storefront — what's wrong?
Why don't my Shopify metafields update?
A Shopify order didn't deduct my inventory — what happened?
My eBay listing shows error 25019 — how do I fix it?
My eBay listing failed with error 25721 — what's wrong with my image?
Shopify Integration Requires Location Selection
What is eBay error 25002?
Why do I see two or three copies of the same customer?
Shopify emailed me "Test your custom apps before October 1st" about the Delivery profile Admin API for the sortswift app. What do I need to do?
Why was my Inventory API webhook endpoint disabled, and where can I see its delivery log?
How does autoPush work? Does it control all sync or just new listings?
How does SortSwift decide which template an item uses?
What fields are required on an eBay template?
Does SortSwift pull quantity back from platforms, or only push?
What does TEMPLATE_FILTER_MISMATCH mean and how do I fix it?
What's the difference between resync and rebuild?
How do I sync a single card without repushing my whole inventory?
What happens if my eBay template has blank maxPrice or minPrice?
Common eBay sync errors and how to fix them
Why did my eBay listing disappear?
What is the difference between Push All Inventory, Full Resync, and Validate Square Items?
CardTrader Mapping Corrections
Where is the reserve quantity on eBay, Shopify, Square or WooCommerce, and how does it work with Push Remaining?
eBay Custom Push Tab
How does SortSwift decide which eBay template each card uses?
If I edit a Shopify push template, will it update my existing Shopify products?
How do I assign products to a specific Shopify shipping profile?
How do I add a custom HTML banner to my eBay listings?
How do Listing Caps and Stock Reservations work?
How to prevent overselling on TCGPlayer using listing caps and reservations
Listing Caps vs Reservations vs Global Priority Caps - which should I use?
If I'm migrating to SortSwift, can I keep running my existing POS (BinderPOS or similar) while my staff trains on SortSwift's POS?
I use ManaPool's Shopify app. After migrating to SortSwift, do I need to disconnect it and use SortSwift's ManaPool integration instead?
Will my preorder listings automatically switch to regular stock when the set releases?
How do I push updated quantities from SortSwift to Shopify?
CardTrader Webhook Configuration
How do I get my cheap cards to list on eBay when most are priced under $0.99?
How do I list my custom Catalog Builder items on eBay, Shopify, or Square?
Do custom Catalog Builder items work on my Showcase storefront and Walmart?
Which Shopify metafields does SortSwift write per card, and how is the Push Metafields action different from the template Metafields section?
Can I list playsets and single copies from different eBay templates?
I pushed my inventory to Shopify but the items are not listing. Why?
What does "held back by a listing limit" mean on the LGS Market or CardNexus listing stats, and why are those cards not counted as listed?
What is the eBay insertion fee box in a push dialog, why does it show a fee when I have an eBay Store plan, and where do I enter my free listings?
Shopify Integration Overview
eBay Integration Overview
TCGPlayer Integration Overview
Supported Marketplace Platforms
Square Integration Overview
Shopify Customer Data Not Syncing
Can I edit my SortSwift managed eBay listings directly on eBay?
Where do orders go when I send them via the TCGPlayer extension, and can I review before deducting?
How does the TCGPlayer Semi-Sync Chrome Extension work step by step?
How do I export my SortSwift inventory to list on TCGPlayer?
Does SortSwift automatically sync inventory to TCGPlayer?
How does TCGPlayer sync work?
How do I pause / stop my eBay store (stop SortSwift from pushing or repricing)?
How do I export my cards to eBay as a CSV file, and why does eBay reject the upload?
My eBay listing is still active after a sale or after setting qty to 0 — how do I fix it?
Does resyncing eBay update titles and descriptions on existing listings?
Can eBay listing templates filter by remark, tag, or keyword? How do I exclude specific items from eBay?
Can I add an extra image, like a store banner or a promo slide, to every eBay listing?
Can I make a template that sends only extended art, borderless and showcase cards to eBay?
Where is the 'Raise to Minimum Price' toggle in eBay templates?
Can a low shipping wallet balance cause eBay listing push errors? How do I fix eBay error 25102 Invalid ShippingPackage?
I pushed thousands of items to eBay and they are trickling in slowly. Is something broken?
Can SortSwift sync to CardMarket? Is CardMarket an integration?
How do I raise items below $0.99 to meet eBay's minimum?
Integration Connection Verification
CardTrader Disconnect Consequences
CardTrader Push Queue Monitoring
CardTrader Listing Filters
Automation
eBay Listing Defaults
eBay Integration Documentation
Verify the Connection
ManaPool Integration
ManaPool Pricing Options
ManaPool Sync Queue Tracking
ManaPool Price Controls
ManaPool Listing Filters
Why did only some of my cards push to Shopify? (partial Shopify sync)
TCGplayer shows more orders than SortSwift. Why are some of my TCGplayer orders missing?
My SortSwiftOS Sync Box is sitting on the TCGplayer Seller Portal and doing nothing. Is it stuck?
My sealed products synced to Shopify but they are not showing in the Sealed section of my website
Why does my Shopify search or collection page show a lower From price than anything I have in stock?
Why does one eBay sale show up as two orders in Shopify?
Why do my German or other foreign language cards show English names on eBay?
Why does my CardTrader integration say Webhook Pending or Webhook Not Registered?
Why do my Japanese or Chinese Pokemon cards say pushed but never show up on eBay?
Why is a card I just added not showing up on TCGplayer through my Sync Box?
Can I add the card artist or illustrator to my Shopify or eBay listing titles with a template variable?
If I sell a card on eBay, does SortSwift update my Shopify listing?
Do I need to do anything to push autopriced prices to eBay, Shopify, CardTrader or ManaPool?
What does the shopify.orders.create order cause/step mean — which direction is the sync?
Why is my Integrations sync/coverage percentage below 100% (more inventory than listings)?
Automation Options
Can SortSwift push my whole card catalog to Shopify, including cards I have none of?
How do I apply Shopify template changes (collections, titles, metafields) to products I already pushed? Is there a Resync All button?
The Shopify Linking App download is a .exe file. Is there a Mac version?
Items pushed to Shopify are not showing up or taking a long time
Can I use a Shopify connector to pull/import inventory from Shopify into SortSwift?
I updated my Shopify app to a new version. Do I need to do anything else?
Do I need Shopify templates to push inventory?
How do I set the category for cards pushed to Square?
Why do my Square sales show under Uncategorized in the Net sales by category report?
How does the Metafield Investigator work?
How does Platform Connection Diagnostics work?
How does the Sync Pipeline Tracer work and what does it check?
How does the Template Validator work and what does it check?
Sales Channel Integrations
Tags
What Shopify metafields does SortSwift sync?
Do changes to my Shopify template apply to items I already pushed?
Which Shopify permissions does SortSwift need?
What happens when I delete a Shopify location or collection?
Does SortSwift pull quantities back from Shopify?
How does SortSwift handle eBay tokens and re-auth?
What's the difference between an eBay inventory item, offer, and listing?
How does the eBay 5-minute quantity poll work?
How does SortSwift map card condition to eBay's condition IDs?
Does SortSwift push tracking numbers back to eBay?
How does SortSwift pull eBay orders and deduct inventory?
Inventory Sync: pull your live inventory from an API
CardTrader Subscription Requirements
Integrations says a sync slot is pending or waiting on payment. What does that mean?
How does SortSwift map inventory to Shopify products and variants?
CardTrader Connection Steps
Pausing vs Disconnecting
CardTrader Disconnect Steps
CardTrader After Disconnecting
Generate the Token
CardTrader Connection Requirements
Getting Your CardTrader JWT Token
CardTrader Connection Setup
CardTrader Sync Settings
Pushing Inventory to CardTrader
Selecting Inventory
Health Check Tool
Test Listing Push
CardTrader Webhook Events
Automatic Push
Troubleshooting: Logs & Monitoring
Platform Adapters
Platform Price Workers
Cron Service
Shopify Location Sync Behavior
What happens if no Shopify location is selected in SortSwift?
What should I watch out for when setting my Shopify location?
Required Permissions
Permission Checking
Connection Verification
Shopify Connection Troubleshooting
Shopify Subscription Requirements
What do I need before I connect my Shopify store to SortSwift?
Currency Handling
I corrected the UPC in SortSwift but the box still will not scan at my register. Why?
Where do I change how my Shopify product titles, descriptions, tags, type, vendor and collections are generated?
Variant Handling
How does SortSwift decide whether to update an existing Shopify product or create a new one?
Shopify Push Operation Monitoring
Shopify Speed Boosters
Inventory Sync Settings
Pushing Inventory
Square Disconnection
TCGPlayer Subscription Requirements
Integrations Documentation
Which plans include eBay Sync, and does a bundle cover the eBay pages?
Can SortSwift automatically create Shopify orders from my ManaPool, CardTrader, eBay, TCGPlayer, Misprint, LGS Market, CardNexus, WooCommerce and kiosk orders?
Can I connect more than one Shopify store to SortSwift at the same time?
Can I list cards under $0.99 on eBay?
Do the Sales Channels on my Shopify template apply when I resync, or only when the product is first created?
How do I put my booster boxes, booster packs and starter decks into different WooCommerce categories?
How do I put my Secret Lair drops on a different eBay template from my booster boxes?
Does my storefront checkout support Apple Pay?
How do I put a VAT rate on my eBay listings?
What does the Push progress bar at the top of the page actually count?
Can a card be in a whole-set eBay variation listing and also have its own separate listing?
How do I connect the Shopify POS Connector, and do I need it?
How do quantities work on an eBay variation listing?
What photos does an eBay variation listing use?
I just made my first eBay sale. How do I process the order and find which bin the card is in?
Can I use electronic shelf labels or digital price tags with SortSwift?
Which plan do I need to sell on eBay, Shopify and Misprint at the same time?
If a card sells on one channel, does it come off my other channels automatically?
Do I need to push my inventory to ManaPool every day?
What language are the card names in my eBay variation listing dropdown?
Which countries can I use for my eBay merchant location address?
What does the Currency setting on the Shopify integration page do, and does it change my prices?
How do I stop customers getting out of the kiosk and into the web browser?
Which games can I sync to each marketplace?
How do I set Brands on the products SortSwift pushes to WooCommerce?
Do I need a separate SortSwift account for each marketplace I sell on?
I created an item in Square myself. How do I get it to deduct from my SortSwift inventory when it sells?
If I sell the same card on two marketplaces, will SortSwift lower the quantity on the other one so I do not oversell?
The LGS Market tab is asking for an unlock PIN. Where do I get it?
Do I need to add webhooks to my WooCommerce store, and how do orders reach SortSwift?
Can I connect Shopify to SortSwift from a Mac?
Can I set my own shipping rates, or ship from outside the US, on LGS Market?
How many eBay listings have I created this month, and how many do I have left?
How do I push my whole inventory to LGS Market? It only lets me pick 25 cards at a time.
Can I connect Mailchimp or another email provider to my storefront?
How do I add my logo or a shipping info photo to every eBay listing?
I am migrating from another platform. After my inventory is imported, do I need to delete my old Shopify listings?
If I delete cards from my inventory, will my eBay listings be removed or just set to 0?
How do I show my slab photo on graded cards but keep the catalog photo on my raw cards?
Why is my store address not showing on my storefront, and how do I publish my physical location?
Can I put my own set code on my eBay listings, and can I make them sort in release order?
How do I stop a push that is already running?
Can I run two SortSwift accounts into the same Square account?
Can I change the eBay title for just one card without editing my whole template?
How do I refund or cancel an order from my online storefront?
How do I list a new set on TCGplayer without adding another copy to cards I already have listed?
I have the same card in several bins. Does SortSwift create one eBay listing or several?
Can I turn a custom catalog on or off for a specific platform?
Why do my eBay listings show out of stock when the cards went into a bulk lot?
How do I put my graded slabs in their own Shopify collection, or give them their own weight?
Can I put a different photo on each individual copy of the same card on eBay?
How do I show a close up of a card's damage or edition on my eBay listing?
Can a storefront discount code give a percentage off and free shipping at the same time, and why does checkout still ask the shopper to pick a shipping option?
How do I cancel an eBay order, or approve a buyer who asked to cancel?
Where do I set up sales tax for my storefront?
Does my stock reservation treat regular and foil copies of the same card separately?
Does resyncing my eBay listings use up my monthly listing allowance?
What does the Archive Sold-Out Listings button do, and will my cards come back when I restock?
Does a listing cap of 2 mean 2 copies in total, or 2 of each printing?
Is the SortSwiftOS Sync Box $12.99 per month, or $12.99 every time it syncs?
When do I need to upload a file to TCGplayer, and when does it update on its own?
Can my two linked SortSwift locations sell from one shared store on a platform?
Can I change the weight my products push to Shopify with, so my shipping rates are right for heavier items?
Can I hide a product from my Shopify storefront but still sell it by link?
Which eBay item specifics does SortSwift fill in automatically, and why are some still blank?
Where exactly is the eBay setting that controls whether cancelled orders put cards back into stock?
Can my storefront show prices with GST or VAT already included, instead of adding tax at checkout?
Where do I see a report of just my storefront sales?
I sell on both Shopify and TCGplayer. What does SortSwift do automatically and what do I still have to do myself?
Can I use SortSwift with my Squarespace, Wix, or other website?
How do I see just one game's listings on eBay or Shopify?
How do I test the Inventory API without touching my real inventory?
How do price updates work with the SortSwiftOS Sync Box?
Is there a TCGplayer export template that updates my quantities instead of adding to them, and can the CSV set a card to 0?
How do I set up a backup Wi-Fi network on my SortSwiftOS Sync Box, and when does the box switch to it?
How do I stop cards under a certain price from listing on eBay?
How do I switch my SortSwiftOS sync box between Ethernet and Wi-Fi?
Can I pause sales automatically after a certain number of orders, and which platforms have a vacation mode?
How does SortSwift decide which eBay listings are its own, and which are mine?
Why does my eBay listing only show one copy’s scan when I have several copies of that card?
If I archive or hide a Shopify listing, will SortSwift create a duplicate when I push that card again?
I signed up on LGS Market but I only have a buyer account. How do I become a seller?
What is the difference between Sync All Items on a Shopify template and Sync All at the top of the Templates page?
Do the Shopify listings SortSwift creates arrive published, or do I have to publish them myself?
How do I move my Shopify sync to a different location?
Can I turn off Charge tax on my Shopify singles from SortSwift?
How long does an abandoned cart hold my stock on the storefront, and can I see or release active carts?
Can I keep damaged or played cards off ManaPool (or another platform) but still list them on eBay and TCGplayer?
Can SortSwift add stock to Shopify listings that another app (like StorePass or BinderPOS) already created?
Can I rename a game on my storefront, for example show MTG instead of Magic?
How do I make an eBay template list only the cards I have marked with a comment?
I pressed Push Remaining and nothing was pushed
Can I take a card back out of a live eBay variation listing?
How do I set up an eBay template just for my variation (pick your card) listings?
How do I show my bin location or remarks on Square, so I can search for it on Square POS?
Why are my CardTrader Zero orders not showing on Shipping (Beta)?
How do I tell whether my Square push is running or finished?
Can SortSwift push my eBay listings as drafts, or add a video to an eBay listing?
Can my customers paste a decklist and buy it from me without using ManaPool or TCGplayer?
Will my whole card catalogue fit on Shopify, or is there a limit on how many cards I can push?
Which marketplaces can I sync to on my plan, and how do I choose?
I cancelled my eBay sync. How do I clear the eBay ids so I can delete my inventory?
I picked the wrong platform for my sync slot. Can I change it?
Can I stop SortSwift from re-syncing one specific eBay listing while it stays live?
How do I move my SortSwift inventory from one eBay account to another?
What happens when I archive an eBay variation listing, and can I undo it?
Where do I download the SortSwift Shopify Linking App?
Where do the pictures on my Misprint listings come from?
Which platforms can show my own card scans instead of the stock photo?
Can SortSwift list my cards on Mercari, Whatnot, TikTok Shop or Amazon?
With the Sync Box, how quickly does TCGplayer come down after a card sells?
Can a customer change their cart in the middle of my storefront checkout, and does the total update?
How do I see the total sales tax I collected on my storefront orders?
Does re-keying my eBay listings cost me money in eBay fees?
How do I add zoomed close-ups of my card scans to eBay listings?
How do I get a SortSwiftOS Sync Box, and do I set it up myself?
How do I update my eBay store location, and where is it in SortSwift?
How do I remove a cover image from an eBay variation listing?
Can I put Reverse Holo in my eBay title only when the card is reverse holo?
A card sold from my eBay variation listing. Does it deduct my stock and show on my Picklist?
How do I manually push my inventory to TCGplayer?
How do I edit my storefront's Terms of Service, Refund Policy, or Privacy Policy?
How can I tell whether my SortSwiftOS Sync Box is signed in to TCGplayer?
Can I use my own scans for one language and stock images for another?
Can I move a sync slot to a different platform, and why is mine locked until my renewal date?
Does Shopify only push items that match a template, the way eBay does?
If I sell a card on TCGPlayer, will SortSwift remove it from my eBay listing?
Can I use my own hosted card images on my eBay and Shopify listings?
Can I sell the same inventory on both eBay and TCGplayer at the same time?
Can I list bulk lots on eBay or Shopify?
How do I set the SKU and UPC on my Shopify or Square listings for Google Shopping or a product feed?
Can the kiosk show customers where a card is located in my store?
How do I list a graded card or slab on eBay so it shows as Graded?
How do I get my Japanese cards to show as Japanese on my eBay listings?
Can I charge Square sales tax on sealed products but not on singles?
Do I need to put the condition in my eBay titles to keep Near Mint and Lightly Played copies of the same card as separate listings?
Can I show the front and back of a card on its Shopify variant?
Can I make a card's comment replace the Language option instead of Condition on Shopify?
Can shoppers combine SortSwift showcase items with my other Shopify products in one cart?
How do I export only my newly scanned cards to TCGPlayer without re-uploading everything?
When a TCGPlayer order imports into SortSwift, do I need to manually deduct it from my inventory?
Does SortSwift automatically push my quantities and prices to TCGPlayer?
Can I import only some of my inventory and leave the rest of my eBay listings untouched?
How do I import my existing eBay listings into SortSwift?
Is there a device to keep my TCGPlayer quantities and prices in sync automatically?
Does TCGPlayer have an API for live syncing?
Is the Shopify Linking App available on Mac?
How do I export a CSV that eBay’s bulk uploader will accept?
When does the Shopify “Preorder” prefix get removed from my product titles?
How do I connect my eBay account to SortSwift?
Can I filter my Shopify store by card artist?
How do I void a shipping label and get a refund?
Can SortSwift do eBay Best Offer, can it send offers to buyers, and does an offer stop autopricing?
Do I need to include my TCGPlayer orders in the deduction CSV I upload to TCGPlayer?
Do double-sided cards show both the front and back photo on my Shopify and eBay listings?
Why wasn't I asked for a store location when I connected eBay, and where do I set my eBay merchant location?
Can I push my Remark to my Shopify or eBay listing instead of a tag?
Why did a card go to 0 on eBay or my other channels after someone started a checkout on my website?
What is the Misprint integration and what does it do?
Does SortSwift sync eBay tracking and fulfillment status to my Shopify orders?
Can I push listings to eBay as drafts instead of live?
Can SortSwift sync using my own custom SKU numbers, or does it use its own SKUs?
When is automatic TCGPlayer sync coming, and how much will it cost?
Why aren't my Pokemon cards listing on ManaPool?
Can SortSwift relist my eBay cards that are not selling?
On a multi-quantity eBay listing, does the photo change to the next card when one copy sells?
When someone buys a card at my kiosk, does that update my eBay and other platform listings?
What is a Shopify template and what does it control?
Is the SortSwiftOS Sync Box a physical device, or does it run inside SortSwift?
I sell on TCGplayer from Canada or another non-USD store. Are my prices converted to US dollars?
Can SortSwift re-key my eBay listings automatically at the end of each month?
Can I set or clear a price override through the API, and does autopricing change it?
Can I enter my own tracking number instead of buying a label?
If I cancel a TCGplayer, ManaPool, CardTrader or kiosk order, is the Shopify order SortSwift forwarded for it cancelled too?
Can I use Square, PayPal or another payment processor instead of Stripe for online payments on my storefront?
Can a channel list only the copies at one price, then the next price once those sell, instead of every copy at the price of the copy that ships next?
Can I push sealed products to Shopify as a single variant instead of condition and language options?
Do I need to manually match SKUs in the CSV Catalog before connecting Shopify?
Will SortSwift link to my existing Shopify listings (for example ones made by CardUploader with matching SKUs), or do I need to delete them first?
How do I validate my Square inventory sync?
How do I wipe my Square inventory and start fresh?
What template variables can I use in my Shopify listing titles, descriptions, and metafields?
How do I connect Misprint to SortSwift?
How does inventory syncing work with Misprint?
What configuration options are available for the Misprint integration?
What happens to my syncing if my subscription payment fails?
How do I push sealed products to Shopify without a variant dropdown?
How do I fulfill my TCGplayer orders in SortSwift, and can I do it all from one page?
Do my online storefront orders show up in the pick list and Orders page?
Do my Magic format legalities (Commander, Modern, Standard, etc.) get pushed to Shopify?
Can I list only a specific rarity of cards on eBay?
Can I list my cards on eBay as a single variation listing with a condition dropdown?
Can I run two Square locations with separate inventory?
Where do I set up pre-orders, bundles, memberships, subscription boxes, or services on my storefront?
How do I hide a game from my storefront, and will it remove cards I already listed?
Can I create nested variants on Shopify, like picking printing first and then condition within each printing?
Can I put my Remark or a custom SKU on my eBay listings (the Custom label)?
Can I see my eBay Promoted Listings campaign and which sales came from promotions in SortSwift?
How do I show a card's condition or damage note to shoppers on my Shopify listing?
Why does my eBay push look like nothing is happening?
How do I add a tracking number to an eBay order in Seller Hub?
Can customers pay when they pick up instead of paying online?
Can I show only Condition as the variant on Shopify and hide the Language and Printing options?
How do I stop a specific card from listing on eBay while keeping it on my website and other platforms?
Why is my storefront charging $4.99 shipping, and where do I change it?
What dimensions do I enter for a bubble mailer when I buy a package label?
How do I connect my WooCommerce store to SortSwift?
Where do I see every eBay listing for a card I published as separate listings?
What tracking will my Shopify customer see when I ship an order in an envelope?
How do I make my own card photos show on my Shopify, eBay, WooCommerce and Square listings instead of the catalog image?
How do I list graded slabs as their own Shopify product instead of a variant of the raw card?
Can I add signature confirmation when buying labels in bulk?
How do I automatically require a signature on orders over a certain amount?
Can I stop customers using store credit on sealed product?
How do I link my SortSwift account to Discord?
Why are sold-out cards showing on my Shopify store, and how do I stop it?
How do I sell playsets on eBay?
Can I add the card number, set code, or rarity to my Shopify product tags?
Can SortSwift deduct inventory when I reserve stock on a Shopify draft order?
How do I print or reprint a shipping label I already bought?
I deleted my eBay listings. How do I unsync and relist everything from scratch?
Can I use my own EasyPost account to buy shipping labels instead of the SortSwift shipping wallet?
How do I show only singles and hide sealed product on my Showcase storefront?
Do listing caps apply to my Showcase storefront?
How do I make my eBay card listings ship as an envelope instead of a package?
Misprint says I have reached my limit of active asks, or will only let me list 50 cards. Why, and how do I choose which ones go up?
If I add my own tracking number to a forwarded order, does it sync to Shopify?
After a card sells, how long until the quantity updates on my other platforms?
Can I list certain card conditions on specific platforms? (e.g. keep damaged cards off eBay)
How do I list only one copy of each card on Shopify while putting my duplicate copies on eBay as separate listings?
If I mark an order as shipped in SortSwift, will it update ManaPool, eBay, CardTrader and Shopify?
How do I tell which TCGplayer orders are Direct, and how do I pull them?
If I run a sale on eBay, will SortSwift override the discounted prices?
Can I choose the order my cards sync to Shopify?
Can I stitch a single copy's front and back into one image on Shopify?
What is the difference between Resync Listings and Push Remaining on eBay?
If I edit my Shopify products by hand or by CSV, will SortSwift overwrite my changes on the next sync?
How do I put my holofoil and reverse holofoil cards on different templates?
Can I change the namespace or key of the Shopify metafields SortSwift pushes, or point them at my existing metafields?
If I refund an order, does the card get added back into my stock? How do I stop that?
How do I change my storefront (showcase) URL?
How do I combine my duplicate eBay listings into one listing?
Why are my TCGplayer in-store pickup orders showing on my shipping list, and how do I separate them?
Where is the Separate Listings toggle in my eBay template?
Can I buy two shipping labels for one order, or split an order into multiple packages?
How do I add signature confirmation to a shipping label?
If I return or remove a consignment item, will it come down from Shopify and my other sales channels?
Why do some sold-out cards show no image on my Shopify listings or orders?
Is Print Label supposed to open a print popup or a new tab?
Why won't my single cards scan at my Square register even though they show up when I search?
Why did only some of my cards push to eBay and not all of them?
Why do some of my card images look blurry or low resolution on Shopify when they look fine in SortSwift?
Why does TCGplayer say 'invalid headers' when I upload my deduction CSV?
Do I need a Shopify Flow automation to run SortSwift, and why are my sold cards losing their images?
Why can't I buy a shipping label for my eBay Standard Envelope orders?
Why is the card number showing up twice in my eBay titles, and how do I fix it?
Why does my Shopify app show 'Missing some required permissions' and how do I fix it?
Why am I overselling on Shopify when SortSwift shows the item is sold out?
Why aren't my eBay listings showing up in my eBay Store category?
Why does my forwarded Mana Pool (or other marketplace) order show in Shopify as plain text with no image or product link?
Why does my TCGplayer CSV upload say 'does not match product details' and import 0 products?
Why am I getting a Shopify store credit permission error, or why is my store credit not syncing to Shopify?
Why doesn't my Shopify order total match what I charged in store (tax added twice)?
Can SortSwift sync my inventory to a custom TCGplayer listing with my own photo?
Why are some of my cards listed as preorders on my website when I never set them?
Why does my ManaPool order show a Tracking Required label?
Why does Integrations say I do not have access to this integration when my subscription is active?
Why does my Shopify listing show images of all my duplicate copies?
Why are my card remarks or storage location codes showing up as tags on my Shopify listings?
Why does my shipping label fail for a military or APO/FPO/DPO address?
Why won't my cards for a specific game push to eBay or another platform when my other games push fine?
Why does my eBay title still say Holo after I changed the printing to Normal?
Why does my eBay Not Covered count include cards I have sold out of or set to zero?
Only some of my cards listed on Misprint, or the Misprint tab is not loading. Why?
Why do I get a phone number error when registering a known shipper?
Why do my eBay listings fail with "Marketplace ID is invalid or you are not authorized to sell in this marketplace"?
My eBay sale shows on the Orders page but has no deduction and is not on my Picklist. Why?
Why isn't my in-stock card relisting on eBay after it sold?
Why can I only select the United States when connecting Stripe, and how do I connect as a Canadian (or other non-US) business?
Why do my ManaPool cards sell for less than the price SortSwift shows for them?
Why does my eBay push or Mark Shipped say 'too many requests' or that the request limit was reached?
Why are my Shopify listings still showing stock after items sold on TCGPlayer?
Why is a card listed on ManaPool but not on Shopify?
Why is my Shopify sync stuck below 100 percent (for example 92%)?
Why did a card sell on eBay below my template minimum price?
Why is the SortSwift Chrome extension not showing up on my TCGPlayer Seller Portal?
Why do some of my cards look missing when I compare my SortSwift inventory export to my CardTrader inventory?
If I import cards I already have listed on eBay, will SortSwift create duplicate listings?
Why doesn't my Tracked Letter tracking number work on USPS.com?
Can I stop charging sales tax on storefront orders a customer pays entirely with store credit?
If I set up SortSwift, will it change my live eBay or Shopify listings automatically?
Why is SortSwift creating a separate eBay listing for each copy of the same card instead of one listing with a quantity?
Does SortSwift create a duplicate Square item for each copy of a card, or combine them into one item with a quantity?
Why is my Shopify location dropdown empty or not showing?
Why are my Shopify POS orders showing up already marked as picked, and how do I stop it?
Why does SortSwift keep overwriting the prices I set on ManaPool or CardTrader?
The Shopify Linking App says "An Error Occurred, Please Contact Support". How do I fix it?
Why are my cards not pushing to CardTrader or why did my CardTrader listings disappear?
Why do my TCGPlayer orders say 'No orders were imported' or not land in my pick list?
Why are only some of my custom product's photos showing on Shopify?
Why doesn't my Crystal Commerce export include the set code, rarity, and edition for Yu-Gi-Oh and Pokemon cards?
I have duplicate products in my Shopify store, or products in Shopify that are not in SortSwift. How do I remove them?
Why does the SortSwift TCGPlayer extension say 'No user for sellerName' or fail to send my orders?
Can SortSwift contact eBay for me to fix my seller standing or fees?
How do I avoid an out-of-stock defect on eBay when an item oversells?
Will my eBay seller standing and extra fees recover after oversells stop?
My TCGPlayer extension says the import was successful but my stock did not deduct. Why?
Why is the wrong Game showing on my eBay listings?
I clicked Push Remaining but my existing eBay listings did not change
Why is Square greyed out, and how do I turn it on?
Why are a lot of my eBay listings or repricings showing as failed?
Can SortSwift push kiosk orders to my Shopify POS register, and why don't forwarded kiosk drafts show up in Shopify POS?
Why does my Shopify product show only Point of Sale and not the Online Store?
Why did my unpromoted eBay listing count go UP after I pushed promotions?
I pushed my cards to Shopify but they do not show up in Shopify POS. Why?
Why are my card scans missing from my Misprint listings?
Why did Misprint combine my separate cards into one listing with a higher quantity?
Why are only some of my eBay listings promoted after I click Save & Process Now?
The Game I need is not in the eBay item specifics dropdown
Why do I get "This content is blocked" when I click the SortSwift app in my Shopify admin?
One of the sales channels on my Shopify template no longer exists on my store. What happens?
Why do my cards say Not in Catalog for ManaPool?
Why is my card listed under the wrong game on CardTrader?
Does SortSwift add an in-stock or status tag to my Shopify products?
Why did my eBay items stop pushing with no error message?
Why did my shipping label come out at a different weight than my shipping template says?
Why did my card go back up on eBay under its old Remark label instead of the SKU ID?
Can I import my ManaPool inventory into SortSwift using the ManaPool CSV export?
Why is the same card showing as two separate listings on eBay?
Why does a cancelled ManaPool order keep coming back on my Orders page?
Where can I see Shopify sales that did not deduct from my inventory?
I sent my TCGPlayer orders to SortSwift but nothing showed up on my picklist. Why?
Why doesn't my eBay Eligible count on the dashboard match my total inventory?
Why am I seeing eBay sync failures on items I already deleted?
Why did my eBay listing fail with "Availability not found" when my stock and location look fine?
What happens to cards that do not match any of my Shopify templates?
Why is my graded card still listing on eBay when my template only allows certain conditions?
Why did only some of my scanned cards come out in the TCGPlayer export?
Why is there no tax line on my eBay or TCGPlayer orders?
Why does my WooCommerce media library have multiple copies of the same card image?
Why is my playset template skipping cards priced under $0.99?
Why does Mana Pool show my card as Surge Foil when I only have normals?
Why did my surge foil sell on ManaPool without my stock going down?
Why did ManaPool sell a card I was already sold out of?
Did the "Use ManaPool Price" toggle put price overrides on my cards?
Why is the card form blank at my storefront checkout?
Why does my storefront show Payments as Pending after I set up Stripe?
Why are some of my cards showing as Not Covered when I push to eBay?
Why doesn't the SortSwift app show up in my Shopify theme editor's App Embeds list?
Why is the card number showing up twice in my Shopify titles?
I refunded my eBay order but it still says it needs to be shipped. Why?
How did the same card sell twice on eBay, and why does the second sale show as a zero in my inventory history?
Why do my customers show $0 Store Credit but a Shopify Credit balance, and how do I make their store credit usable?
Does resyncing my eBay titles relist my cards and reset my views, watchers, and time listed?
Why is my eBay card stuck in Needs Attention or showing 'not yet listed' when I want it on eBay?
Why is a stock photo disclaimer showing on my eBay listings when I didn't turn it on?
Why does SortSwift show my eBay listings as promoted when eBay shows some without the promotion?
Why are my Shopify orders tagged forwarded or pos_order not deducting from my inventory?
Does the 'forwarded' Blocked Deduction Tag stop my eBay orders from syncing into Shopify?
Why do I get a plan or feature error when saving my Storefront Settings?
Why does Shopify say 'redirect_uri and application url must have matching hosts' when I connect?
Why do my eBay listings show out of stock when I still have the cards?
My Stripe is connected but customers see no payment methods at storefront checkout. Why?
Why does my eBay listing have bigger gaps between sections than the SortSwift template editor?
Why won't my sealed product list on eBay even though it is sealed?
Why is there no shipping address on my Misprint orders?
Why does my storefront checkout get stuck on Preparing secure payment form?
Why is my graded card showing up as a variant on the same Shopify or eBay listing as the regular card?
Why does my SortSwift store credit report show credits I made in Shopify?
Why does filtering my inventory to Foil only still push the Normal copies to eBay?
Why don't my Shopify and SortSwift store credit reports match when I compare them by source?
Why did my Shopify inventory oversell when an app like Shopify Collective was holding stock?
Why did I get charged eBay insertion fees, and can I get them credited?
Why does my eBay order show fewer cards on the pull sheet than I actually sold?
Why did eBay listings appear or come back after a sale when I did not push anything?
Why is my eBay Push All showing 0 listed and nothing going live?
Why is a card on CardTrader priced below my autopricing floor, or stuck showing as not pushed with no error?
eBay raised my monthly listing limit. How do I raise the listing limit in SortSwift to match?
I set my eBay template quantity range to min 1 max 3 but listings still show more than 3. How do I show at most 3 per listing?
How do I list only cards in a certain price range on TCGplayer?
Why do my Square orders not show on the Orders page? Where do I see Square sales and refunds?
How do I add a flat amount to my eBay price only, by price band, without autopricing?
How do I send cards with a certain remark, like French cards marked (EU), to a different Shopify template?
How do I scan my SortSwift printed labels with a barcode scanner in Square POS?
I switched an eBay template off, but its live listings stayed on it. How do I move them to my other templates without ending them?
Why are my CardTrader prices lower than my SortSwift price, override or minimum?
How do I list only cards above a certain price on eBay and only cheaper cards on TCGplayer?
How many cards can I put in one eBay variation (pick your card) listing?
What does Resync All do on the Sync Dashboard for ManaPool, and can it overwrite or change my existing ManaPool listings?
Can I move a live eBay variation (pick your card) listing to a different eBay template without ending it?
Why are my Simple Sifter scans not showing as photos on my eBay listings?
Do I need a Shopify template to list cards, like a new game or a graded slab?
On Shopify, how can my theme or code tell which product image belongs to which condition (Near Mint, Lightly Played)? Can the condition go in the image filename?
Does my inventory need to be in SortSwift to use the Sync Box for TCGplayer and eBay?
Can I list only my in-stock cards in a variation listing, and have the rest added when I get them?
In the eBay template editor, what does "Claimed here, listing kept" mean, and how do the chips match the tabs in Cards in this template?
How do I connect my SortSwift storefront to Google Merchant Center or Google Shopping?
Why do the pictures I change on my eBay listing keep changing back?
How do I stop new scans listing on eBay automatically, without ending my current eBay listings?
Why will a customer not link to Shopify, saying SortSwift cannot confirm it is the same person?
How do I record a TCGplayer refund for a lost package in P&L without restocking the cards?
I sold cards in person and deleted them in SortSwift. How do I take them off TCGplayer?
I set a sale price on a listing in Shopify and SortSwift changed it back to the old price. How do I run a sale on Shopify?
Can I put my store logo (a watermark) on my listing photos?
How do I make my Reverse Holofoil and other printings use the regular card image instead of their own printing photo?
Can I filter my Shopify store by creature type?
Can I get English card names in my eBay titles for Weiss Schwarz Japanese cards?
How do I get the PIN or access code to unlock the CardNexus integration?
How do I put (Preorder) at the end of my Shopify product title instead of the start?
I removed my SortSwift listings from CardNexus but they came back, or CardNexus never cleared. How do I clear and cycle my CardNexus inventory?
What card data does SortSwift send to WooCommerce (set, rarity, card number, artist, condition), do I need custom fields, and how do I filter my WooCommerce store by set or artist?
Can a Shopify template metafield be set on each variant instead of the product, for example the Google condition used?
Is there a limit on how many of my own images I can upload for eBay listings?
Can more than one person link their Discord to the same SortSwift account?
Can I round my eBay playset price, or set one fixed price for playsets?
How do I move my website from Shopify to a SortSwift storefront and keep my domain?
How do I keep Shopify POS stock separate from my SortSwift storefront stock, with only a few items on both?
I have cards listed on TCGplayer that are not in SortSwift. What happens to them when my Sync Box starts syncing?
How do I scan one specific copy of a card at Shopify POS so that exact copy is sold, not another copy of the same card?
How do I take one game off my Shopify website for a while and bring it back later?
Why do my existing eBay listings still show the old catalog picture after a card's stock image was updated?
Why are my new cards not listing on eBay by themselves?
Why is {extended_description} blank for some sealed products, and how do I add my own description to one product?
How do I show the back of the card on my WooCommerce products?
Can SortSwift show my total Shopify revenue, including products I don't stock in SortSwift?
Can I list the same card as Near Mint on one marketplace but Lightly Played on another?
Can I delete an archived variation listing? They clutter my Variation Listings page.
How do I use different shipping on only some of my eBay listings?
Can I list only cards above a certain price on TCGplayer, and only a few copies of each, while keeping full quantity elsewhere?
Does the Square sync work with a Square Register, or do I need a Square Terminal?
How do I add cards from my inventory to my eBay variation listing? I try to add them and nothing gets added.
Can I copy my eBay or Shopify templates to another SortSwift account?
Can I get my scanned card photos onto my TCGplayer listings?
Can my bin or remark show on my Shopify orders?
Where do I add a Card name rule to send eBay listings to a store category?
My TCGplayer Changes Only file added quantity back for cards that just sold on TCGplayer, and TCGplayer now shows more copies than I have. Why, and how do I fix my TCGplayer counts?
How do I get a POS collection code from the Inventory API so staff can ring up an order.reserved hold at the register?
Can one copy of a card have its own price on Shopify without changing the price of my other copies?
I keep ticking "Also send the N cards" on my TCGplayer Changes Only export, but the number will not go down and cards are still missing from TCGplayer. Why?
Can I combine my eBay pick your card variation listings into one listing?
I want to cancel a sync add-on but it says a sync I still use will stop. How do I keep that one?
How do I add Set and Condition filters to my Shopify store? Only Artist and Rarity show.
When I press Resync it says Not sent to a platform, and my eBay price did not change. Is that why?
Can I see my bin or storage location on eBay and ManaPool orders?
Why does my ManaPool price not match SortSwift, and should I keep price modifiers on ManaPool?
How do I restock a sold-out row through the Inventory API?
Do my custom descriptions show on CardTrader, and how do I update them on existing listings?
If I run two stores as two SortSwift accounts on the same Shopify store, will the second account create duplicate products?
How do I stop SortSwift putting the set or game name in the Vendor field on Shopify?
How do I buy a new label for a letter that came back? Reship only offers Ground Advantage.
Can I rename a variation listing after it is built?
What browser does my SortSwiftOS Sync Box use, and how do I clear its cache and cookies for TCGplayer?
How do I stop my Singles eBay template from taking my graded cards?
How do I add a word to the eBay Listing Title on Add Stock without retyping the whole title?
Can I change or shorten how a set name or set code appears in my eBay titles, and find the listings whose title was over 80 characters?
Do I need a GTIN exemption to list my cards on Walmart?
I already sell other products on Shopify. Will Sync All or a resync change or delete products SortSwift did not create?
ManaPool emailed me saying my webhook to SortSwift failed. Did I lose an order?
Why doesn't the Push to Platforms button update TCGPlayer?
Why does ManaPool reject my CSV with a duplicate error?
Why are some of my cards showing $0.00 on Shopify but priced correctly on SortSwift?
Why does my TCGPlayer CSV import fail with 'SKU not found' on every row?
How do I end all my eBay listings under a certain price, or for one game, not just the cards loaded on the page?
Why do some of my products land in "Uncategorized" in WooCommerce, and how do I map a game like Lorcana to a category?
How do I pause / stop all my LGS Market listings temporarily without deleting inventory or disconnecting?
Can SortSwift print TCGplayer's new tracking barcode from their packing slip on my shipping label?
Can I list one copy at a time on eBay and have the next copy list automatically when it sells?
How do I change the Shopify Product Type for just one game, like removing the colon from "Magic: The Gathering Sealed"?
Can my Showcase show the highest condition I have in stock instead of the cheapest copy?
Can I use another cross-listing tool like Crosslist or Vendoo on eBay listings SortSwift created?
Can I add insurance to my shipping labels?
How do I set the weight and box size for my eBay listings, and how do I make the buyer pay postage?
How do I put the card numbers, like 21-44, in the title of each part of a split eBay pick your card listing?
How do I add Poke Ball and Master Ball pattern cards to an eBay variation listing?
How do I keep my batch numbers separate in SortSwift but show one Shopify variant with the total quantity?
Can I send a card's cost with an inventory update through the Inventory API or the Merchant API?
Can I use a different eBay shipping policy for cheaper and more expensive cards?
How do I turn off Best Offer on my existing and future eBay listings?
How do I remove the card number (or change what shows) in my Shopify listing titles?
Can my SortSwift storefront take payments through a processor other than Stripe, like PayPal or Square?
How do I set the image alt text on my Shopify listings?
How do I list my whole SortSwift inventory on TCGplayer with Semi Sync, step by step?
Can I add my own Catalog Builder items, like a life counter or deck box, to my eBay variation listing?
How do I see which cards an eBay template includes, and which of them are listed?
Can I choose the order of the cards in my eBay variation listing dropdown?
How do I list a product I created in Catalog Builder on eBay?
Can I disconnect the Stripe account on my storefront and connect a new one?
Why does the card search on my eBay variation listing not show a card, and how do I add another printing to a draft?
How do I name my photos so they go on the right card when I upload them to a variation listing?
Can I list on eBay or Shopify without connecting a paid sync?
How do I export my cards to Shopify as a CSV file?
Architecture Overview
Before You Disconnect
Security Tips
OAuth Connection
eBay Connection Requirements
eBay Connection Setup
eBay Manual Connection Guide
eBay Manual Connection Troubleshooting
Keep It Secure
Shopify Integration Documentation
Integration Interface Overview
Shopify Data Retention After Disconnect
Shopify Permission Requirements
Granting Permissions
Shopify Permission Management
Revoking Permissions
Webhook Handling
ManaPool Integration Overview
Security and Privacy
Shopify Disconnect Consequences
Shopify Price Sync Overview
Shopify Inventory Push Overview
BullMQ Job Queues
Orchestrator
Troubleshooting: API Gateway
Square Sync Settings
ManaPool Integration Documentation
Features Requiring Connection
eBay Listing Management
eBay Integration
CardTrader Integration Documentation
CardTrader Integration
CardTrader Integration Overview