Privacy Policy | SortSwift

01

About SortSwift

SortSwift is an advanced operational platform for trading card game (TCG) sellers, combining robust software tools with proprietary patent-pending card sorting machines. We help physical and online game stores automate, scale, and streamline inventory management, pricing, scanning, syncing, and sales processes with unmatched transparency and performance.

02

Information We Collect

Account & Contact Information

We collect email addresses, names, and passwords (secured using encryption methods) when users create an account.

TCG and Inventory Data

We collect details such as order IDs, card conditions, pricing information, and images as part of our inventory management and autopricing services.

Hardware Usage Data

Our proprietary sorting machines log operational metrics, such as scan counts and sorting accuracy, to help optimize performance and provide user support.

Payment Information

Billing details are collected through secure third-party payment processors (e.g., Stripe) when you subscribe to our paid plans.

Analytics & Usage Data

We collect anonymous data related to website usage, including IP addresses, browser types, referral pages, and interaction data to improve our platform and services.

03

How We Use Your Information

Service Provision: Account management, inventory tracking, autopricing, and order syncing.
Customer Support: Responding to inquiries, troubleshooting issues, and providing technical assistance.
Product Improvement: Using analytics data to enhance user experience, develop new features, and optimize existing functionalities.
Billing and Payments: Processing payments securely through trusted third-party processors.

We do not sell or rent your personal information to third parties.

04

How We Share Your Information

We share necessary information with trusted service providers who help us deliver and operate our platform.

We may disclose information if required by law, legal processes, or to protect our rights and users' safety.

In business transactions (e.g., mergers, acquisitions, asset sales), data may be transferred under confidentiality agreements.

05

How We Protect Your Information

Encryption: Industry-standard SSL/TLS encryption for data transmission.
Credential Storage: Secure credential storage practices, including password hashing.
Access Control: Limited and secured internal access to user data.
Payment Processing: PCI-compliant third-party payment processing.

No electronic transmission or storage method is entirely secure, so we continuously strive to enhance our security measures. Learn more on our security page.

06

Inventory Data Retention and Deletion

SortSwift does not delete inventory data because a subscription is canceled. Inventory records, synced listings, listed items, and related inventory history remain preserved unless the account owner asks SortSwift to remove them.

Inventory data cannot be purged manually from inside the SortSwift app. If you want inventory data removed, the account owner must request deletion by contacting [email protected].

Our 3-year inventory data expiration applies only when an account has no active subscriptions and remains dormant. Accounts with active subscriptions are not subject to that dormant-account expiration.

During the retention period, inventory exports remain available so account owners can request or download their inventory data. Full details live in our data retention policy.

07

Your Choices and Rights

You can access, update, or delete your personal data by contacting [email protected].

Inventory data deletion is handled by request only; it cannot be completed manually from inside the app. The only automatic inventory data expiration is the 3-year dormant-account policy described above.

You can unsubscribe from promotional communications using provided links or by contacting us directly.

08

Third-Party Links and Integrations

Our services integrate with third-party platforms (e.g., TCGplayer, Shopify). These platforms have their own privacy policies, and we recommend reviewing their policies before sharing personal data with them.

Shopify eBay TCGplayer CardTrader ManaPool Square

09

Children's Privacy

SortSwift is not designed for children under 13. We do not knowingly collect personal data from minors. If you suspect we have collected such data, please notify us immediately at [email protected].

10

Changes to This Privacy Policy

This policy may be updated periodically. Any changes will be reflected by updating the "Effective Date." Your continued use of SortSwift after updates indicates acceptance of those changes.

11

Contact Us

For questions or concerns regarding this Privacy Policy, please reach us at: [email protected]

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