Required Registration Fields

All of the following are required to create an account:

• Email: A valid email address that you have access to. You will receive verification and account-related emails at this address.
• Password: A secure password that meets the minimum requirements (see below).
• Store / Business Name: The name of your store or business. This appears in receipts, buylist portals, kiosk displays, and other customer-facing features.

Password Requirements

Your password must meet the following criteria:

• Minimum Length: Meet the required character length for security
• Strength: Use a mix of letters, numbers, and symbols for better security
• Confirmation: Re-enter your password in the confirmation field—both must match exactly

Step-by-Step Sign-Up Process

1. Navigate to sign-up: Go to /auth/sign-up or click "Sign Up" from the sign-in page.
2. Enter your email: Use a valid, active email address. You must be able to receive the verification email.
3. Create a password: Choose a strong password and enter it in both the password and confirmation fields.
4. Enter store/business name: Provide the name customers will see for your store.
5. Submit the form: Click the sign-up button to create your account.
6. Check your email: A verification email will be sent to the address you provided.
7. Verify your account: Click the verification link in the email. You must verify before signing in. See the Account Verification guide for details.

Email Verification Required

SortSwift requires email verification after sign-up. Until you verify:

• You cannot sign in to your account
• A verification link is sent to your email immediately after registration
• If you don't see the email, check your spam or junk folder
• Resend verification is available if the link expires or was not received

Auth0 Integration

SortSwift offers optional Auth0 integration for identity management. If your organization uses Auth0, you may be able to sign up or sign in through Auth0 instead of the standard email/password flow. Contact your administrator or SortSwift support for setup details.

Common Sign-Up Issues

• Email already registered: If you have an existing account, use Password Reset or sign in instead.
• Weak password: Ensure your password meets all requirements.
• Passwords don't match: Re-enter both fields to ensure they match.
• Invalid email format: Use a valid email address with @ and a proper domain.
• Verification email not received: Check spam, wait a few minutes, and use the resend option if available.