Accessing Sign-In

How to access the sign-in page:

1. Navigate to /auth/sign-in
2. Or click "Sign In" from the homepage or sign-up page
3. You'll see the SortSwift logo and "Welcome back!" heading
4. The sign-in form appears below

Sign-In Fields

Required information to sign in:

• Email Address/Username: Enter either your email address or username
• Password: Your account password
• Auto-Complete Disabled: Browser auto-complete is disabled for security

Sign-In Process

Steps to sign in:

1. Enter your email address or username
2. Enter your password
3. Click "Sign In" button
4. If two-factor authentication is enabled, enter 2FA code
5. Upon success, you're redirected to the dashboard at /

Two-Factor Authentication (2FA)

If your account has 2FA enabled:

1. After entering email/password, 2FA code field appears
2. Enter the 6-digit code from your authenticator app
3. Click "Verify" or submit the form
4. If code is valid, you're signed in and redirected
5. If code is invalid, error message appears and you can try again

Forgot Password?

Reset your password:

1. Click "Forgot Password?" link below the sign-in form
2. You'll be redirected to /auth/reset-password
3. Enter your email address
4. Check email for password reset link
5. Follow instructions in email to reset password

Alternate Login Options

Additional options on the sign-in page:

• Sign Up Button: Navigate to sign-up page if you don't have an account
• Sign in as Staff Member: Staff members can use staff-specific login at /auth/staff-sign-in
• Divider Separator: Clear separation between regular and staff login options

Common Sign-In Errors

Troubleshooting login issues:

• Invalid Credentials: Check that email/username and password are correct
• Account Not Verified: Verify your email address before signing in
• Invalid 2FA Code: Ensure code is current (time-based codes expire quickly)
• Account Locked: Too many failed attempts may temporarily lock account
• Network Errors: Check internet connection and try again
• Case Sensitivity: Email/username may be case-sensitive