Accessing the Customer Portal

Each store has a unique buylist portal URL. Customers visit this URL to browse products, add items to their cart, and submit orders. The portal is fully branded and configured to match your store's settings.

• Custom URL: Your buylist portal is available at a store-specific URL (e.g., buylist.sortswift.com/[your-store-slug])
• No Login Required: Customers can browse and submit without creating an account
• Order Tracking: After submission, customers receive a confirmation with a tracking link to monitor order status
• Auto-Refresh: The order status page auto-refreshes every 30 seconds so customers see updates in real time

Search and Filter Products

Customers can search and filter products to find what they want to sell to your store:

• Product Search: Search by product name, set, or card number
• Filters: Filter by color, rarity, type, and set
• Results Display: Product cards show images, names, and buylist pricing
• Product Detail Dialog: Click a product to see all variants (condition, printing, language) and pricing

Adding Items to Cart

For each item added to the cart, customers specify:

• Quantity: Number of copies they want to sell
• Condition: NM (Near Mint), LP (Lightly Played), MP (Moderately Played), HP (Heavily Played), or DM (Damaged)
• Language: EN, JP, FR, and other supported languages
• Printing: Normal, Foil, Holofoil, or other printing types
• Payment Type: Cash, Credit, or Split (percentage of each)

Cash and credit prices may differ. Credit typically pays more than cash. Split allows customers to receive part of the payment in cash and part as store credit.

CSV Import to Cart

Customers can bulk-add items to their cart by uploading a CSV file. This is useful for large collections or lists exported from other tools. See the CSV Import guide for format details.

Customer Information

Before submitting, customers provide:

• Name: Full name (required)
• Email: Email address (required) ? used for order confirmations and tracking
• Phone: Phone number (optional)
• PayPal Email: Required if they choose delivery and will receive payment via PayPal
• Address: Required if they select delivery ? for shipping cards to your store

Order Type

Customers choose how they will deliver their cards:

• Drop-In: Customer brings cards to your physical store. No address or PayPal needed. After approval, they receive your store address for drop-off.
• Delivery: Customer ships cards to your store via mail. Requires address and PayPal email. Store address is shown after approval.

Order Confirmation & Tracking

After submitting an order:

• Confirmation Email: Customer receives an email confirming the order and items
• Tracking Link: A unique link lets them view order status without logging in (verified by email)
• Status Updates: Page auto-refreshes every 30 seconds to show status changes (e.g., approved, received, complete)
• Store Notification: You receive an email with order details and a CSV attachment

Typical Customer Flow

1. Visit your store's buylist portal
2. Search and filter products, or import from CSV
3. Add items to cart: select variant (condition, printing, language), quantity, and payment type
4. Review cart totals
5. Enter name, email, phone, and optionally PayPal/address for delivery
6. Choose order type: drop-in or delivery
7. Submit order and receive confirmation email with tracking link
8. Monitor status via tracking link (auto-refreshes every 30 seconds)
9. Once approved, bring cards to store or ship them