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Troubleshooting
Common issues and solutions for Simple Sifter scanning.
Recognition Issues
No Results Found
- Ensure card name is clearly visible in the image
- Try uploading a higher quality image
- Improve lighting for better text visibility
- Make sure the card is from a supported game
- Check that the entire card name is in frame
Wrong Card Identified
- Use the manual search to find the correct card
- Check alternative matches provided
- Verify the set and edition if card names are similar
- Ensure the image clearly shows the card name
Low Confidence Scores
- Retake the image with better lighting
- Ensure the card is in focus
- Remove glare from the card surface
- Try a different angle or position
- Manually verify and select the correct card
Image Quality Tips
- Lighting: Use bright, even lighting without harsh shadows
- Focus: Ensure card text is sharp and readable
- Background: Use a plain, contrasting background
- Angle: Photograph cards straight-on, not at an angle
- Cleanliness: Clean the card surface to remove smudges
- No Glare: Avoid reflections on the card surface
Upload Problems
Upload Fails
- Check your internet connection
- Ensure file is in JPG, PNG, or WEBP format
- Verify file size is under 10MB
- Try a different browser
- Clear browser cache and try again
When to Use Alternative Scanning Methods
Simple Sifter works best for quick, simple scans. Consider these alternatives for better results:
- Live Camera: For continuous scanning of multiple cards
- File Upload: For batch processing of many images at once
- Manual Entry: For rare or unusual cards that aren't being recognized