What is Store Credit?

Overview of store credit system and how it works.

Store credit is a customer balance that can be applied to purchases at checkout. Customers earn store credit from returns, refunds, promotions, or manual credits. Store credit can be used as full or partial payment on orders.

• Dual System: Maintains balance locally in SortSwift and in Shopify Store Credit Accounts
• Automatic Sync: Balances are synchronized between systems when Shopify integration is active
• Purchase History: All store credit transactions are tracked with timestamps and notes
• Customer Tied: Store credit is linked to customer records (email or customer ID)