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Partial & Full Returns

Return individual items or entire orders with quantity controls.


  • Item Selection: Choose which items to return from the original order
  • Quantity Adjustment: Return fewer items than purchased (e.g., return 2 of 4 items)
  • Full Order Return: Select all items to return entire order
  • Partial Order Return: Select specific items for partial return
  • Multiple Returns: Process multiple returns on same order (e.g., customer returns items in two batches)
  • Return Totals: System calculates subtotal, tax refund, and total refund amount

Return Tracking: Each return is assigned a unique return ID (format: RET-{orderId}-{returnNumber}). Returned quantities are tracked per line item. System prevents returning more than was originally purchased.

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