Variance is the difference between expected cash in the till and actual cash counted at close. The multi-till system calculates this automatically when you close a till.

Expected vs Actual Cash

Expected cash = Opening float + Cash received from sales − Change given − Cash refunds. The system tracks all cash in and out during your shift. Actual cash = The amount you physically count in the drawer when closing.

Variance = Actual − Expected. A positive variance means more cash than expected (overage); negative means less (shortage).

Till Close Process

Count all cash in the drawer (bills and coins)
Enter the actual cash amount when prompted at till close
The system computes expected cash and variance
Review the till close report (sales, payment methods, variance)
Resolve any significant variance before finalizing

Common Variance Causes

Incorrect change given
Cash refund not recorded
Cash payment recorded for wrong amount
Opening float entered incorrectly
Manual cash in/out (tips, loans) not logged

Small variances (e.g., a few cents) can occur from rounding. Large variances should be investigated. Till close reports are stored for audit and reconciliation.