What is Platform Sync?

Platform sync keeps your inventory consistent across all sales channels:

• Unified Inventory: Manage all platforms from one place
• Automatic Updates: Changes sync automatically
• Multi-Platform: Shopify, eBay, CardTrader, ManaPool, TCGPlayer
• Bidirectional Sync: Sales on platforms update SortSwift inventory
• Prevent Overselling: Keep quantities accurate everywhere

Supported Platforms

Platforms you can sync with:

• Shopify: Full bidirectional sync with your Shopify store
• eBay: Sync listings and quantities
• CardTrader: European marketplace integration
• ManaPool: International marketplace sync
• TCGPlayer: Semi-automatic sync via Chrome extension

Types of Synchronization

• Quantity Sync: Keep stock levels updated everywhere
• Price Sync: Update prices across all platforms
• Listing Creation: Create new listings from inventory
• Listing Updates: Update existing listings
• Order Import: Import sales back to SortSwift
• Deactivation: Remove out-of-stock items from listings

Getting Started

Set up platform synchronization:

1. Connect your platforms in Integrations section
2. Configure sync settings for each platform
3. Enable automatic sync or set to manual
4. Choose sync frequency (hourly, daily, etc.)
5. Test sync with a few items
6. Verify items appear correctly on platforms
7. Enable full sync for all inventory

Sync Dashboard

Monitor all platform syncs in one place:

• Sync Status: See current sync status for each platform
• Last Sync: When each platform last synced
• Pending Items: Items waiting to sync
• Sync Errors: View and resolve sync failures
• Sync History: Complete log of all sync operations

Troubleshooting

Common sync issues:

• Items Not Syncing: Check platform connection and permissions
• Sync Delays: Large syncs may take time, be patient
• Missing Data: Ensure required fields are populated
• Price Errors: Verify prices are within platform limits