116 articles
Why is there an extra card in a Super Sorter bin that isn't in my export?
Cards are landing turned or sideways in my Super Sorter bins. What should I check?
My Sifter says "Waiting for cards" but the cards are loaded in the feeder. Why is it not scanning?
My Simple Sifter was working, now the simplesifter WiFi network is back and http://10.41.0.1 will not open
My Simple Sifter is scanning in its own console but the cards are not showing on the SortSwift scanner page
Why do my Simple Sifter Auto Remark bins come out uneven, or a card or two land under the wrong remark at each bin change?
I set Bin Row Mode to "Top bins only" on my Super Sorter, so why did cards still go to a bottom bin?
My Super Sorter keeps reporting stuck cards and jams, and Clear will not finish — what should I check?
Why does my Super Sorter's Error Log say "No errors recorded" when the machine has been having problems?
Why is my Artist sort rule not pulling any cards on the Super Sorter?
Why do some cards go to my Super Sorter bulk bin even though the price shown is above my cutoff?
Cards are getting stuck in the chute on the way down to one of my Super Sorter bins, and the machine does not notice. What do I do?
The Simple Sifter shows a different scanner model than the one I own. Is that a problem?
Why does my Super Sorter not detect very dark or black cards, like a Pokemon VSTAR marker?
My Super Sorter says "Servo board firmware is out of date". What do I do?
Why is my Super Sorter sending a whole rarity to the discard bin?
How do I get each card type into its own bin, and why did several types end up in one bin?
Why does nothing happen when I press Upload on my Super Sorter?
My Simple Sifter review queue is showing every card twice. How do I clear the duplicates before I push to Staging?
I stopped my sort and pressed Start, and my session and bin totals went to zero. Where did my cards go?
What is the difference between the Discard bin and the Reject bin on my Super Sorter?
Why does my Super Sorter export count cards I already ejected out of the bin?
Why is my Super Sort using the set, printing or condition from my last sort?
My Super Sorter's trays will not lower for a belt cleaning, and nothing goes into the bins. What is wrong?
What is the picklist product preview on hover?
My Super Sorter says a section has a sensor active with no card expected. Which section is actually at fault?
My Super Sorter stopped in the middle of a sort and there was no message on screen. How do I find out why?
Why does my Super Sorter start sorting by itself when I reload the hopper?
Auto-Add Feature
Why does the Language dropdown on my Simple Sifter scanner tile only show EN?
Why is the SuperSorter misidentifying cards?
Why are my dual faced MTG cards going to the reject bin on color sorts?
My Fujitsu scanner does not appear in the Simple Sifter dropdown
Super Sorter Pricing
How do I make every card from my Simple Sifter file as one language?
Super Sorter Supported Card Types
Super Sorter Ordering & Queue
the Super Sorter? What does the Super Sorter do
What is the SuperSorter and how does it connect to SortSwift?
How do I add an item to inventory that isn't in the catalog?
Recent Items Drawer
Default Variant Selection
Why does my Super Sorter export have more cards than I just sorted?
What happens when I scan a barcode, and why does it sometimes bring up the wrong product?
Barcode Scanner Game Selection
Barcode Scanner Getting Started
View Modes
Search and Filter
Time Period Selection
Market Analytics Getting Started
Price Check Getting Started
Advanced Scheduled Reports
Advanced Report Builder
Product-Level Trends
My Super Sorter keeps clearing cards at one section, and that section's motor does not seem to spin for cards meant for it. What is wrong?
What is the difference between ejecting a bin and resetting session data on the Super Sorter?
How should I set up and run my Super Sorter to get the best results?
How do I see which cards are actually in a bin on the Super Sorter?
Why do my foil cards still go to the bottom bin on the Super Sorter?
How many cards should I set my Discard and Reject bin sizes to on my Super Sorter?
How do I delete saved Super Sorter sessions?
Can the Super Sorter build a decklist into a bin?
How do I turn my Super Sorter off?
Can I sort one stack as Near Mint and the next as Lightly Played in the same Super Sorter session?
Can I stop the Super Sorter review jumping to the next card after I correct one?
Can I share a saved Sifter batch file with someone else so they can process the cards?
One section on my Super Sorter has stopped tilting. Can I keep sorting while I wait for a replacement part?
If I stop a chaos sort on the Super Sorter and start it again later, does it keep filling the same bins?
In a repack, how do I make a slot for any mono-colored card or any multicolor card?
What does the Batch button on the Sifter panel do, and can loading a batch duplicate my scan queue?
How do I send my Simple Sifter logs to SortSwift support?
How do I reach my Super Sorter dashboard from my computer?
What does the Super Sorter do when a sort rule’s bins (including linked bins) are full?
How do I sort Pokémon by energy type on the Super Sorter, and separate Trainers and Energy cards?
Why are my Custom Crops showing the wrong part of the card / not the set code?
Do I need the exact fi-8170 scanner, or will any Fujitsu scanner work with Simple Sifter?
I finished Simple Sifter WiFi setup and the simplesifter hotspot and setup page disappeared, did it break?
How can I see how many cards my Super Sorter scanned, sorted, rejected or timed out?
Does the Super Sorter grade or detect card condition?
Does the Simple Sifter price the cards it scans, and where does the price come from?
Why is one game name shortened, and where does each game name come from?
How do I use a laptop or tablet with my Super Sorter without it changing the machine's screen?
My Super Sorter says a card is stuck after dispense to a bin. What does that mean and what should I check?
My Super Sorter says the document feeder is jammed but I cannot find a jam. What does that mean?
Why do my Super Sorter bin screens freeze, go blank, or clear a piece at a time?
Why does my Super Sorter stop when cards stop feeding into the scanner?
My Super Sorter stopped and said there is a blockage in one section. How do I tell if it is a jam or a failed part?
I disabled the last sections on my Super Sorter, so why are cards still being sent to them?
Why did my Super Sorter export only save a few cards when I sorted hundreds?
Why did Card Backs turn itself off on my Simple Sifter?
Why does the Super Sorter dump several cards into the overflow bin at once, and why is my export short?
My Super Sorter screen is lit but nothing is on it and I cannot connect to it
Why did my Super Sorter stop and tell me to clear the buffer?
Why are my cards going to the reject bin instead of one of my sorting bins?
Why does Load Locations on the Sifter show 0, and does it pull my WMS locations?
Why are two cards with the same name in the same bin when I set unique names to 1?
I clicked Approve Certificate for my Simple Sifter and it says the site can't be reached
What happens to my Discard and Reject bins when I change my Super Sorter's machine size?
simplesifter.local:8080 won't load, how do I reach my Simple Sifter?
Why are different card rarities ending up mixed in the same Super Sorter bin when my rules should split them?
How does the Super Sorter Deck Builder build Commander decks, and how many lands does each deck get?
How do I test my Super Sorter sensors for noise or flickering?
How do I see which of my Super Sorter settings are changed from the defaults, and reset them?
Why does a card from a previous batch come back when I refresh the scanner?
What does Inventory Spread count on the Super Sorter, and why would it refuse to start?
If I reload the scan page, do the cards I already approved in the Simple Sifter review queue stay approved?
When does a Chaos Scan on the Super Sorter pause, and what does "Unit boundary reached" mean?
How do I hide code cards in Swift Add?
Were Pokemon items missing color data on the picklist?
Advanced Community Templates
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Advanced P&L Dashboard
the Super Sorter
Advanced Tools
Market Overview
Barcode Scanning