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Store Operations

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SortSwift Docs

Account Management

78 articles

Can I see all the SortSwift stores I shop at?

feature
Apr 13, 2026

Subscription Plans

how-to
Aug 2, 2026

After Password Change

feature
Jun 6, 2026

How do I delete my account?

how-to
May 31, 2026

Why can’t I scan, autoprice or list Chinese Pokemon, Korean Pokemon, YuGiOh Japanese, Palworld or video games?

troubleshooting
Aug 17, 2026

How does the inventory limit count items?

feature
Apr 16, 2026

Store Logo Upload

how-to
Jun 6, 2026

I rebranded my store. How do I change my store name everywhere in SortSwift?

how-to
Jun 13, 2026

Changing Currency Settings

how-to
Aug 15, 2026

How do I change the email I use to log in to my account?

how-to
Aug 7, 2026

How do I link my email to my Discord account for order tracking?

feature
Apr 13, 2026

Why is my inventory showing prices in USD when I set my currency to something else?

feature
Apr 21, 2026

Canceling Subscription

how-to
Aug 3, 2026

How do email linking and customer profiles work in Swift Retailer Mode?

feature
Jun 6, 2026

Upgrading or Downgrading

how-to
Aug 19, 2026

Why is my monthly scan count lower than I expected?

troubleshooting
Apr 21, 2026

Account Currency Settings

how-to
Aug 15, 2026

Can my multiple à la carte subscriptions be combined into a single charge?

how-to
Apr 21, 2026

Can I get a bundle with no scans, or trade my scan allowance for more games?

how-to
Jul 5, 2026

Personal Information

feature
Jun 6, 2026

Payment Methods

feature
Aug 9, 2026

Currency Configuration

how-to
Aug 15, 2026

How does the mobile app home store work? Can customers use the mobile app with their store?

feature
Apr 13, 2026

How do I check my store credit balance?

feature
Jun 6, 2026

Password Reset Flow

how-to
Jun 6, 2026

Can I see how much I have spent? Spending analytics?

feature
Jun 6, 2026

What does the store currency setting actually change?

feature
Aug 17, 2026

How to Change Store Currency

how-to
Aug 15, 2026

Where does customer data live? Is it in the Discord bot or the platform?

feature
Apr 13, 2026

Currency Symbols

how-to
Aug 15, 2026

How does customer registration work in Swift Retailer Mode? How do customers link their accounts?

feature
Apr 13, 2026

The username I want is stuck on an old account I cannot log into. Can I get it back?

troubleshooting
Jul 28, 2026

Currency Considerations

feature
Jun 6, 2026

Pausing Account - Cancel and Resubscribe

how-to
Jun 6, 2026

How do I view my purchase history?

feature
Jun 6, 2026

Can I change my SortSwift username?

how-to
Aug 7, 2026

Update Password Process

how-to
Jun 6, 2026

How do I change my password or set up two-factor authentication?

how-to
Jun 8, 2026

How do I change my account login or billing email?

how-to
Aug 7, 2026

How do I manage my notification preferences?

feature
Jun 6, 2026

How do I export my data? GDPR compliance?

feature
Jun 6, 2026

How does the unified customer identity work across Discord, mobile, kiosk, and web?

feature
Apr 13, 2026

If I run multiple store locations, is billing combined or does each location pay separately?

how-to
Jul 21, 2026

How does the Account Health Check work and what does it report?

feature
Apr 13, 2026

How do notification preferences work in Swift Retailer Mode?

feature
Apr 13, 2026

What happens to my plan, scans, and syncing if my subscription payment fails?

troubleshooting
Jul 2, 2026

I never get the verification email even though the page says it was sent. What now?

troubleshooting
Aug 8, 2026

Billing History

feature
Jun 6, 2026

How do I view my customer profile?

feature
Jun 6, 2026

How does customer auth work? What is the JWT token system for customers?

feature
Jun 6, 2026

Can a staff member reset another staff member's password or change permissions?

how-to
Jul 15, 2026

My subscription was canceled after I disputed a charge. How do I get it back and pay what I owe?

troubleshooting
Aug 4, 2026

How do I add my company name and VAT number to my SortSwift invoice?

how-to
Jul 15, 2026

I was charged on the wrong card, can you move the payment to my new card?

how-to
Aug 9, 2026

How do I change my organization name in Linked Locations?

how-to
Aug 12, 2026

Do you offer a military, veteran, student, or first responder discount on SortSwift plans?

feature
Aug 14, 2026

Why can my staff member no longer open a page they could use before?

troubleshooting
Aug 17, 2026

Account Password Requirements

feature
Jun 6, 2026

Why does SortSwift take me to the plan page right after I log in?

troubleshooting
Jul 31, 2026

Why can I not change the store currency?

how-to
Aug 15, 2026

How do I add a third location to my organization in Linked Locations?

how-to
Aug 12, 2026

Why does upgrading my plan ask for the full price instead of just the difference?

troubleshooting
Aug 12, 2026

I have stopped receiving any emails from SortSwift. How do I fix it?

troubleshooting
Aug 17, 2026

I was given a billing credit. Will it come back to my card or come off my next bill?

how-to
Aug 12, 2026

My whole catalogue repriced in the wrong currency. How do I put it back?

troubleshooting
Aug 17, 2026

I gave my staff member every Storefront permission, so why can they still not open Buylist or Events?

troubleshooting
Aug 17, 2026

I switched to a cheaper plan. Will I be charged for both plans?

troubleshooting
Aug 19, 2026

Profile Error Handling

feature
Apr 3, 2026

Scan Limits

how-to
Apr 6, 2026

Account Subscription Management

feature
Apr 3, 2026

Accessing Profile Settings

how-to
Apr 6, 2026

Password Change Guidelines

how-to
Apr 3, 2026

Saving Profile Changes

how-to
Apr 1, 2026

Resuming Subscription

how-to
Apr 1, 2026

Security Best Practices

how-to
Apr 1, 2026

Store Profile Information

feature
Apr 3, 2026

Account Management Documentation

feature
Apr 1, 2026

Account Tax Settings

how-to
Apr 3, 2026
SortSwift

The all-in-one TCG store platform that unifies inventory, POS, scanning, buylist automation, and syncing to modernize your card shop operations.

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Magic: The Gathering © Wizards of the Coast. Pokémon © Nintendo/Creatures Inc./GAME FREAK Inc. Yu-Gi-Oh! © Studio Dice/SHUEISHA, TV TOKYO, KONAMI. Disney Lorcana © Disney. Cardfight!! Vanguard and Weiß Schwarz © bushiroad. Shadowverse: Evolve © Cygames. Godzilla Card Game TM & © TOHO CO., LTD. hololive OFFICIAL CARD GAME © COVER.